The Office of the University Ombudsman is committed to providing students with impartial, independent and confidential support regarding university policies, procedures and regulations. Specific types of assistance include:
- withdrawing from the university
- notifying professors of extended class absences
- facilitating the resolution of student issues and concerns
- providing direction to students on procedures and regulations
- providing professional and impartial facilitation of communication
We assist students who are considering withdrawing from the university. The student and staff member discuss personal, financial, and academic implications including pertinent policies and procedures directly involved with their withdrawal.
We recommend students make direct contact with their professors in cases of short-term or routine absences. In situations where the student is incapacitated or experiencing extraordinary circumstances over the course of several days, the Office of the University Ombudsman will notify faculty on behalf of the student. Such notifications are sent as a convenience for the student; but do not excuse the student's absence. It is the responsibility of the student to contact each professor upon their return regarding the professor's policy for missed classes, assignments, etc.
For assistance with withdrawing or extended class absences please contact Dr. Jim McConnel or Susan Linn at:
Office Location: Taylor 300
Mailing Address:
James Madison University
800 South Main Street
MSC 3534
Harrisonburg, VA 22807
Phone: 540-568-6468
Fax: 540-568-6538
Email:
Dr. McConnel at mcconnjw@jmu.edu
Susan Linn at linnsa@jmu.edu
