Mr. Miguel Baltazar



Miguel Baltazar


Lecturer of the School of Hospitality, Sport and Recreation Management


Office: 363 Godwin Hall
Phone: 540-568-3251
Fax: 540-568-4199
Email: baltazmb@jmu.edu
Mailing Address: JMU, School of Hospitality, Sport and Recreation Management, MSC 2305, Harrisonburg, VA 22807

Education

Master of Management in Hospitality (MMH), Cornell University School of Hotel Administration, Ithaca, NY, U.S.A.
Licentiate’s Degree in Tourism and Hotel Management, Instituto Politécnico International (Universidade Internacional), Lisbon, Portugal
Post-graduation course in "Hotel Management", International Centre de Glion, Switzerland
Baccalaureate Degree in Hotel Management, Escola de Hotelaria e Turismo of Oporto (Oporto Hotel School), Porto, Portugal

Academic Interests

Hospitality Revenue Management
Hospitality Strategic Marketing
Hospitality Operations Management
Trends in Hospitality Distribution Systems, CRM and Hospitality Education

Current Courses Taught

HTM 330 Hotel Operations and Hospitality Technology
HTM 434 Purchasing, Cost Controls, and Financial Management
HTM 450 Special Events & Meeting Management
HTM 400 Hospitality and Tourism Management Senior Seminar

Key Publications

Book Chapters

Book, (Published)
Baltazar, M. (2009) Revenue Management and its application within the Hospitality Industry: History and future development. In Sandra Rothenberger and Florian Siems, Pricing Perspectives: Marketing and Management Implications of New Theories and Applications (pp 175-205), Palgrave UK, January 2009, ISBN: 9780230207226 HB, Business & Management Collection 2009. http://www.palgraveconnect.com/pc/doifinder/10.1057/9780230594890  

Refereed Journal Articles

Journal Article, Professional Journal (Published)
Baltazar, M. Domecq, C. F. Moraleda, L. F. (2004). Potencializar la distribución hotelera vía internet: el caso de la Península Ibérica. Presented at the Fifth Annual Congress of Tourism, Information Technologies and Communications. http://www.turismo.uma.es/turitec/turitec2004/docs/actas_turitec_pdf/2.pdf

Journal Article, Professional Journal (Published)
Baltazar, M. Domecq, C. F. Moraleda, L. F. (2003). La importancia de internet dentro de los canales de distribución en el sector hotelero. Hosteltur, Madrid, Spain

Journal Article, Professional Journal (Published)
Baltazar, M. Domecq, C. F. Moraleda, L. F. (2003). La distribución electrónica de productos hoteleros: la importancia de los canales basados en Internet. Secretaría de Estado de Turismo y Comercio de España, Secretaria General de Turismo, Instituto de Estudios Turísticos, Estudios Turísticos nº 158, 2003, Spain

Conference Proceedings

Conference Proceeding (Published)
Baltazar, M. (2007) Revenue Management and its application within the Hospitality Industry: History and future development. Conference peered review research paper accepted for abstract publication and presentation at PRIMA 2007 Pricing and Marketing Conference (13th – 14th September 2007) organized in cooperation with the Salzburg University of Applied Sciences, Innsbruck University School of Management, Austria.

Other

Complete fluency in Portuguese, English, Spanish and French

High intermediate fluency in Italian