Total Workshop Time: 75 minutes

Pre-requisites: None

Description: Identifying who your customers are, as well as their needs, is key to being able to provide excellent customer service at JMU. We will continue our exploration of Customer Service by identifying who our customers are, the values we hold, and how to furhter develop skills needed for customer service.

Facilitated by: Jules Myers, Professional Development Specialist, Talent Development

Workshop Classifications

Level: Fundamental

Type: Single Session

Competency: Customer Service

Series: New for 2020

Back to Top