Workshop Classifications
Level: Fundamental
Type: Single Session
Competency: Customer Service
Series: New for 2020
Note:
Total Workshop Time: 75 minutes
Pre-requisites: None
Description: Identifying who your customers are, as well as their needs, is key to being able to provide excellent customer service at JMU. We will continue our exploration of Customer Service by identifying who our customers are, the values we hold, and how to furhter develop skills needed for customer service.
Facilitated by: Jules Myers, Professional Development Specialist, Talent Development
Level: Fundamental
Type: Single Session
Competency: Customer Service
Series: New for 2020