TD2071


Note: A minimum pre-registration of 8 participants is required for this workshop to be facilitated as scheduled.

Total Workshop Time: 3 Hours

Pre-requisites: None.

Description:

Being productive in today’s workplace requires us to be effective influencers. Whether trying to inspire a committee to take a certain approach to solving a problem or helping an employee learn to be more successful on the job, influencing skills are often essential. Effective influence doesn’t just happen. Come to this workshop to be introduced to the skills needed so others will want to grant you the power to affect outcomes. Participants will be exposed to techniques to develop and maintain rapport, resolve conflicts and handle difficult situations, and recognize and support others' needs while meeting your own needs as well.  In addition, we will discuss the qualities of influential people, and you will have the opportunity to assess these qualities in yourself.

In this workshop, participants will:

  • Learn the importance of rapport and developing genuine relationships
  • Improve communication skills, including verbal and nonverbal messages, to be more effective with others
  • Recognize common barriers to communication
  • Understand and use communication styles to tailor communications appropriately to spheres of influence

Facilitated by: Gail Napora, Professional Development Specialist, Talent Development

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Type: Single Session

Level: Intermediate

Competency: Leadership

Series: New for 2016

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