City of Harrisonburg - Customer Service Specialist - Year-Round
Position Information
Posted
Apr 25, 2022
Closes
May 25, 2022
Description
Job Description:
Do you want to utilize your customer service skills and abilities to make a positive impact on citizens and guests visiting the Lucy F. Simms Continuing Education Center? If so, the City of Harrisonburg's Parks and Recreation Department's Customer Service Specialist position may be the right career for you! The Parks and Recreation Department's Customer Service Specialist position is a year-round part-time position (no benefits) and a preferred hiring rate of $12.76 per hour. The position requires availability to work a flexible schedule, including days, evenings/nights, weekends, and holidays. As a Customer Service Specialist, you will:
- Interact with customers at the Lucy F. Simms Continuing Education Center to provide information in response to inquiries about processes or services.
- Monitor the conduct of patrons at the facility.
- Promote facility services and events.
- Operate assigned office equipment, including cash registers and computer software/systems.
- Collect money and issue receipts of payment.
- Reconcile cash on hand with daily receipts.
- Maintain daily records.
- Perform daily maintenance tasks on a regular schedule.
- Maintain the facility and storage areas in a clean and orderly fashion.
Requirements:
Minimum Requirements:
- Completion of the tenth grade or an equivalent combination of education and experience. High school diploma or GED, preferred.
- At least 16 years of age prior to hire date, approximately 3 weeks after initial application date.
- Availability to work a flexible schedule, including days, evenings/nights, weekends, and holidays is required.
- View the physical requirements for this position on the City's website.
- Experience as a cashier or with a point-of-sale system and some experience providing customer service is preferred.
How to apply:
Salary
$12.76 per hour
Hours per week
Varies
Specific hours
Varies
Duration of position
Year-Round, Part-Time
Employer Information
Contact
Chase Martin
Phone
540-432-8920
Email
chase.martin@harrisonburgva.gov
Website
https://www.harrisonburgva.gov/employment
Address
409 S. Main Street, Harrisonburg, VA, 22801