Position Information

Aug 5, 2021

Sep 30, 2021



Starship Technologies is revolutionizing deliveries with autonomous robots. The robots are designed to deliver food, groceries and packages across college campuses and neighborhoods in minutes. Our delivery robots have completed over 1 million autonomous deliveries to date, traveled 2.5 million miles, crossed over 17 million roads and met millions of people in cities around the world. Our contribution to the society includes reducing congestion and pollution, zero emissions deliveries, increasing the quality of life for residents, empowering seniors and disabled people and enabling affordable delivery for local businesses. Every day our delivery robots are completing thousands of autonomous deliveries across tens of cities and 5 countries around the world. We’re hitting records on an almost weekly basis. Now is a very exciting time to join as we grow rapidly around the world!

We are looking for dynamic, customer service oriented team members to join our operations. The position of a Robotic Customer Experience Associate requires you to help run the daily operations of an innovative food delivery service. The environment will be similar to a fast-paced restaurant, however you will be in a cutting edge technological environment as you will be working with our innovative robots. Associates will execute start of day and end of day sanitation and charging of the robot fleet, support our robots throughout the shift, troubleshoot unexpected situations that might arise during the course of a delivery, and work effectively as a team to ensure exceptional results in the delivery service from vendors to customers.


We are looking for someone who is:

-Excited to be part of something totally new and inspirational

-Responsible, reliable and calm in all situations

-Independent, ready to take initiative in unexpected situations

-Able to articulate and comfortable talking to strangers on the streets

-A quick thinker with the ability to resolve non-standard situations in a busy environment

-Able to go outside and assist robots in any weather

-Excellent in spoken and written communication in English

-Comfortable around electronics especially with troubleshooting electronic devices

-Prior experience as a barista, server, waiter, runner, restaurant crew member, and other FOH restaurant jobs is a plus

-Education and Professional Experience:

-Experience working in restaurants and/or retails preferred

-High School Diploma or GED Physical Requirements:

-Office work

-Speech and hearing ability must be at the level to receive and reply to average conversations and exchange of ideas accurately and fast.

-Visual ability must be ordinary at the necessary level to inspect documents, machinery and systems related to the job.

-Movement ability to frequent usage of wrists, hands and finger dexterity to movements such as constant typing, as well full-body exertion while wrangling the robot fleet.

-Occasional lifting of items with weight up to 70 lbs

-Comfortable riding a bicycle on various terrain

How to apply:

Summers off! This is a seasonal role! Having a seasonal position gives you flexibility to take time off during our off season in the summer months of May through July. Opportunity to grow with a rapidly expanding company. Chance to be part of a potential next unicorn company!

Hours per week
Part- Time

Specific hours
6am to 2am M-F 9am - 2am Sat/Sun

Duration of position

Employer Information

Joseph Pedigo



598 Cardinal Dr., Harrisonburg, VA, 22801

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