Assessment tools are administered to students going through the various Civic Learning Programs to determine if the defined goals and objectives are being met. Within each program, there is a link that shows each of the objectives, the intentional elements of the interventions designed to achieve those objectives, and the assessment tools used to determine the effectiveness of those interventions.


Mentor Experience Program |Site Experience Program 




Assessment Efforts for the Mentor Experience Program


The Mentor Experience is a program that focuses on assisting students with developing a sense of purpose. You can find the specific goals & objectives for this program here, Mentor Experience Goals and Objectives [link to document]

Quantitative Measures:

  • Revised University Mattering Scale: 
    • Our office previously used a Sense of Belonging survey to measure the belonging objective in 2005. A sense of belonging survey was created prior to 2005 based on a survey created by Freeman and Anderman with the following reference:
      • Freeman, T.M. and Anderman, L.H. (2003, April). Professor caring and social acceptance as predictors of college freshmen's sense of university belonging. Paper presented at the annual conference of the American Educational Research Association. Chicago, Il.
  • There were initial significant findings for increase in belonging for the students in the Mentoring program. Wendy Young (Associate Director, Judicial Affairs) and Sara Finney (Associate Professor of Graduate Psychology and Associate Assessment Specialist) presented on the Civic Learning program and the Sense of Belonging results at the NASPA Assessment conference in St. Louis, MO in June 2007. Here is a link to this presentation:
    • Mentoring As A Judicial Sanction: Assessing Sense of Belonging (2007) Wendy Young & Sara Finney, Ph.D.
    • After using this measure for a few years, our office found that students were coming into the program too high on this scale in order to determine if the Mentor Experience was impacting belonging. Therefore, we looked for a more sensitive measure of university belonging with our partners in Center for Assessment & Research Studies (CARS) and piloted the Revised University Mattering Scale in 2009-2010. This scale is attributed to Megan France (citation below):
      • France, M. K. (in preparation). Using Student Think-Alouds and Confirmatory Factor Analysis to Improve the Measurement of University Mattering:  A Mixed Methods Approach to Instrument Development.
      • Students respond on a 5 point Likert Scale ranging from strongly disagree to strongly agree. A few sample items from this measure include:
        • People of the JMU community are concerned about my needs.
        • There are people of the JMU community who react to what happens to me in the same way they would if it happened to them.
        • Students are given the Revised University Mattering Scale after receiving their mentoring sanction (pre-test) and re-take the instrument at the beginning of their exit interview (post-test). The students are also given the instrument one month after the completion of their exit interview (post-test 2). The instrument is taken on a computer in our office or on their home computer. The students in the Values in Action workshop serve as a comparative group for this survey.
        • For more information on the Sense of Belonging or Revised University Mattering surveys, please refer to the articles above and contact the authors. 

Qualitative Measures:

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Assessment Efforts for the Site Experience Program


The Site Experience is a program that focuses on assisting students with becoming involved in positive ways in the JMU community. You can find the specific goals & objectives for this program here, Site Experience Goals and Objectives [Link to Document]

The Site Experience is assessed in various ways through formalized quantitative measures and reflection papers.

Quantitative Measures:

  • Revised University Mattering Scale:
    • Our office previously used a Sense of Belonging survey to measure the belonging objective in 2005. A sense of belonging survey was created prior to 2005 based on a survey created by Freeman and Anderman with the following reference:
      • Freeman, T.M. and Anderman, L.H. (2003, April). Professor caring and social acceptance as predictors of college freshmen's sense of university belonging. Paper presented at the annual conference of the American Educational Research Association. Chicago, Il.
      • After using this measure for a few years, our office found that students were coming into the program too high on this scale in order to determine if the Mentor Experience was impacting belonging. Therefore, we looked for a more sensitive measure of university belonging with our partners in Center for Assessment & Research Studies (CARS) and piloted the Revised University Mattering Scale in 2009-2010. This scale is attributed to Megan France (citation below):
        • France, M. K. (in preparation). Using Student Think-Alouds and Confirmatory Factor Analysis to Improve the Measurement of University Mattering:  A Mixed Methods Approach to Instrument Development.
        • Students respond on a 5 point Likert Scale ranging from strongly disagree to strongly agree. A few sample items from this measure include:
          • People of the JMU community are concerned about my needs.
          • There are people of the JMU community who react to what happens to me in the same way they would if it happened to them.
          • Students are given the Revised University Mattering Scale after receiving their Site Experience sanction (pre-test) and re-take the instrument at the beginning of their exit interview (post-test). The students are also given the instrument one month after the completion of their exit interview (post-test 2). The instrument is taken on a computer in our office or on their home computer. The students in the Values in Action program serve as a comparative group for this survey.
          • For more information on the Sense of Belonging or Revised University Mattering surveys, please refer to the articles above and contact the authors. 

Qualitative Measures:

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