Your JACard is your James Madison University Access Card. Learn more here!

The JACard is your official JMU identification card and your passport to most services on campus.

The Card Services Office is located on the second floor of the Student Success Center.

You must be enrolled in classes and have a government-issued picture ID, such as a current Driver's License, Military ID or Passport.

Lost or damaged card costs $20. Card Services determines charges for damaged cards.

• If you change your appearance - such as growing a beard - and we request that you have a new picture, there is no charge.
• If you just don't like your picture, there is a fee of $10.

• Log into MyMadison then select the My Services tab. Access is available 24/7. (You can also reactivate your card, if found before you have it replaced)
• Call Card Services Main Office at 540-568-6446, 8 a.m. to 5 p.m., Monday - Friday.
• During non-business hours, and you do not have computer access, then report lost cards to Campus Police by calling 540-568-6913.

• A FLEX account is a pre-paid debit account accessed by using your JACard.
• It operates like a checking account without having to write checks, pay a service fee, or balance your account - we will do that for you!
• Check your balance and view your transactions by signing into MyMadison with your JMU eID, then select the My Services tab.
• There are no annual fees.
• You do not have to worry about carrying cash, checks, or credit cards around with you while you are on campus.

• Add to your account by logging into MyMadison. Once logged in, Click on the MyServices tab.
• You can also phone, send mail, or come in person at the address listed below.
• Credit card charges may be phoned in or made by logging into MyMadison.
• You may also add cash to your account at one of our remote terminal locations located at Memorial Hall, Carrier Library, UREC, Rose Library, or HHS.
• Parents and Friends can add funds to your account anytime through Parents and Friends Deposit or by calling the main office at 540-568-6446 during normal business hours, or by mailing a check payable to JMU to:
  • James Madison University - Card Services
    Student Success Center
    738 South Mason Street, MSC 3532
    Harrisonburg, VA 22807
  • A $50 fee will be assessed for any check returned by the bank.

No, students cannot get cash out of their accounts at any time. Students may close their account at the end of the spring semester. It can takes several weeks to receive the refund check. Funds go to the University Business Office and then are dispersed.

Yes, your FLEX account stays active from year to year until you separate from JMU. For FLEX Locations both on and off campus - visit JMU Card Services.