Please assist our efforts to provide you with the finest service possible by completing this card. We welcome and will be responsive to your comments and suggestions. Thank you.

*Denotes a required field

*Responsiveness:

Makes an effort to improve/change based on comments/concerns.
Readily solves problems in a timely manner.
Far Exceeds Exceeds Meets Below Far Below

*Reliability:

Outgoing mail is processed correctly and on time.
Deliveries are made according to schedule.
Far Exceeds Exceeds Meets Below Far Below

*Personnel:

Professional with a friendly manner.
Offers quality customer service and has a good knowledge of the mail process.
Far Exceeds Exceeds Meets Below Far Below

*Overall Quality:
Far Exceeds Exceeds Meets Below Far Below

Enter your very helpful comments/suggestions in the space provided below:


Please provide the following contact information:

Name:

E-mail:

Phone Number:


Contact Requested?
Yes     No

Back to Top
JMU Mail Services
Madison Union(Warren Hall)
MSC 0001
170 Bluestone Drive
Harrisonburg, Virginia 22807
mailservice@jmu.edu
540/568-7869 (Gen. Info. 568-6257)
Fax: 540/568-3900