System Alerts
  • 2/15/18 - SPCC Recon issues have been resolved.  Users no longer have to clear the 'Transaction Date' field before clicking the search button to pull in their transactions.  When reconciling your charges, you will now see fields for 'Employee Name' and 'Card Number' that were not visible in the January 2018 reconcilation period.

  • 2/1/18 - We are currently working with IT to resolve a Monthly Detail Report issue where voided payments appear on the report twice.  This is a reporting issue specific to the Monthly Detail Report, and it does not reflect the way the data is in the system.  Your credit for the voided payment has only hit your departmental budget once, and you can run an nVision report and drilldown on the account in question to see that properly reflected.

  • 1/24/18- The PeopleSoft 9.2 upgrade is complete.  Thank you for your patience as we work to resolve reporting functionality issues in the new environment.  Please refer to the information below for updates on these issues.

Server Changes

All nVision Reports and Drilldowns need to be run on the PSNT server. 

All other system reports will need to be run on the PSUNX server (Monthly Detail, Monthly Exception, SPCC Recon, etc.)

Running a report on the wrong server will cause it to error and it will not be delivered to your Report Manager.

Once the correct server has been selected in a run control, it will default in as your server selection for future requests of that type of report.


Monthly Detail Reports

A fix was applied to this report on 1/24/18 that addresses issues where users were getting more data than requested, or a blank page returned as their report.  Users no longer need to clear their browser cache and restart the browser prior to running a Monthly Detail Report as a workaround to these issues.

Reports can no longer be run in ranges, and functionality is limited to one department per report request.  If you run monthly detail reports for numerous orgs and relied on the range functionality in PeopleSoft 9.1, Accounting Technology recommends setting up report recurrences to automatically deliver your monthly detail reports to the report manager after the 10th of each month.  This will prevent you from having to manually run the report for each org.  Please reach out to our office for assistance with setting up those recurrences if interested.

Please wait until your report has posted to the report manager before requesting additional reports to avoid getting your previous request duplicated.  Approximate time for a Monthly Detail Report to post to report manager is 45 seconds.

We are aware of formatting issues where your report may start with a blank first page, or you may encounter a random page break in the middle of your report.  No data is missing from your report and the blank space can be disregarded.  


nVision Reports

We are working on resolving an issue in nVision reporting where the first row of every subsection is being hidden upon opening the report.

Until the issue is resolved, please click on the number 2 in the top left corner of your report to unhide any rows that are not visible.

nVision Fix

Please note that Google Chrome and Mozilla Firefox are the recommended browsers for running nVision reports.  They are also the ideal browsers for using the system in general.


Budget Overview Lookup

The Budget Overview Lookup functionality is not currently working for grant orgs (5xxxxx).  You can use this functionality without issues for any non-grant org.

MAIN MENU -> COMMITMENT CONTROL -> REVIEW BUDGET ACTIVITIES -> BUDGET OVERVIEW

The Budget Details Lookup provides very similar functionality and is working correctly for any org.  Until this issue is resolved, please use this lookup if you need to inquire on a grant budget.

MAIN MENU -> COMMITMENT CONTROL -> REVIEW BUDGET ACTIVITIES -> BUDGET DETAILS


Homepage Personalization

PeopleSoft 9.2 is not defaulted with a menu appearing in the middle of the screen, as the default navigation is to use the menu bar up top.

Default Navigation

Each user can configure their own personalization to show a menu in the middle of the screen, if desired.  In the top right corner of your screen, click on 'Content'

Personalize Content

From there you will want to click the checkbox next to 'Menu' to display the traditional menu you may be used to seeing.  Click 'Save' to apply your personalization.

Menu



  • 8/21/17 - Accounting Technology has seen issues where the nVision Drilldown add-in for excel does not work on a Windows 7 computer that has Office 2016 installed. 

We are recommending that users experiencing these issues put in a desktop services request to have their computer re-imaged with Windows 10 / Office 2016 to regain drilldown functionality.  https://remedy.jmu.edu/DTSServiceRequest.asp 

Alternatively, we have designed the public query JGL0029_NVISION_DETAIL that anyone with run-query access in the Finance System can use to get their drilldown data.  This query merges drilldown data into one report (i.e. AP Voucher details will be included with Journal details for ATV activity, deposits, etc.)

User Tips

Tired of getting this blue Oracle screen when clicking 'enable editing' on your nVision/Summary Financials report?

nVision

This issue is specific to opening nVision reports directly from the Report Manager using Internet Explorer.

1.  Try using Google Chrome or Mozilla Firefox to access the Finance System and run nVision reports.  You will be able to open a report directly from the report manager and click the enable editing button within the report without running into this issue.

2.  Continue to use Internet Explorer, but save the report to your desktop or another location of your choosing and then open the report from there.  Now that you are not accessing the report directly from the report manager, you can click the enable editing button without running into this issue.

open or save


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