Talent Development

Team Excellence #5: Mediate Disputes (TD2343)

Thu, 18 Jun 2020 2:30 PM - 4:30 PM

Location: Wine-Price Building

Description:

Every supervisor dreams of a high-performing team where things just "click," and people work to accomplish goals beyond the status quo. If you want to have a team where acceptance, belonging and contributions are valued, and productivity and morale are high, come to at least five of the seven workshops drawn from the Manager Moments series produced by Media Partners.


Session #5: Nobody likes conflict, but if it goes unresolved, it can end up affecting the whole team, not just those involved.  Take this course to learn how to effectively mediate a dispute between team members to ensure a positive work environment.  

After completing this workshop participants will be able to:

  • Create a physically conducive environment for mediation
  • Maintain control of the conversation
  • Facilitate collaboration between team members
  • Provide guidance for members to resolve disputes independently

Facilitated by: Gail Napora, Professional Development Specialist, Talent Development

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