Talent Development

What Every JMU Supervisor Needs To Know (TD2104)

Tue, 31 Mar 2020 1:00 PM - 4:00 PM

Location: Wine-Price Building

Session: Session 7 of 9

Description: The "What Every JMU Supervisor Needs to Know" series consists of nine workshops that focuses on the human resources role, responsibility, and tasks you perform as a supervisor. Each session centers on a different function and will emphasize practical understanding and application for supervisors. The series is structured to allow networking and discussion of supervisory challenges as they pertain to each human resource topic.

Notice: The learning associated with this series depends on your attendance and participation with others in all sessions. As a result, you must attend all sessions. Please review your calendars for commitment to the entire series prior to registration. Total class time is 27 hours. Please review the schedule to ensure your attendance at all sessions.

Session 7: Difficult Conversations

This session focuses on the 'nuts and bolts' of handling conflict effectively. You will learn to have the right perspective on conflict, ask the right questions and use the right words so that conflict becomes a productive part of building relationships, rather than something to be avoided.

Facilitated by: Jennifer Kester, Assistant Director, Human Resources; Julie Byers, Benefits Administrator, Human Resources; Chuck Flick, Director, Human Resources

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