Talent Development

What Every JMU Supervisor Needs to Know (TD2104)

Wed, 2 May 2018 1:00 PM - 4:00 PM

Session: 7 of 8

Location: Pathways Training Center

Description:

Difficult Conversations

This session focuses on the 'nuts and bolts' of handling conflict effectively. You will learn to have the right perspective on conflict, ask the right questions and use the right words so that conflict becomes a productive part of building relationships, rather than something to be avoided.

Facilitated by: Julie Byers, Benefits Administrator, Jennifer Kester, Assistant Director of Recruitment and Employment, and Andrea Kiser, HR Consultant

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