Screenshots in this document were taken in Outlook 2019, 2016 is similar

  1. Open Outlook 365 or 2019
  2. Wait for “Searching for Accounts” to stop
  3. Enter your email address and click “Connect”
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  1. Select "Exchange"

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  1. Enter your password then click “Sign in”

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  1. Complete the Duo challenge

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  1. You can choose to share this login with other Office and Microsoft Store apps, or use it only for Outlook
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  1. You can add another account, by entering the email address and clicking next (this option is not available in Outlook 2019), or continue to your Inbox by clicking “Done”.

    If you check the box to “Set up Outlook Mobile on my phone, too”, you’ll be taken to a website where you can enter your phone number and get a link sent to your phone.

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