Dr. Susan W. Palocsay

Professor, Computer Information Systems and Business Analytics; KPMG Faculty Scholar
Year Started at JMU: 1990
palocssw@jmu.edu
Contact Info
Education
- The George Washington University, Washington, D.C., D.Sc., Operations Research, 1991
- The George Washington University, Washington, D.C., M.S., Operations Research, 1986
- James Madison University, Harrisonburg, Virginia, B.S., Mathematics, 1982
Professional Interests
- Business analytics education
- Data mining and machine learning
- Optimization and simulation modeling
Personal Interests
- Dog training for tricks, fitness, and scent detection
- Reading mystery and crime fiction
Professional Background
- August 1983-June 1990 - Systems Engineer, Member of Technical Staff, The MITRE Corporation, McLean, Virginia
- June 1982-August 1983 - Associate Programmer/Analyst, Planning Research Corporation, McLean, Virginia
Courses Taught
- BSAN/CIS 393 - Data Mining for Business Analytics
- COB 291 - Business Analytics II
Positions Held
- 2002-Present Professor, Computer Information Systems and Business Analytics Department, James Madison University, Harrisonburg, Virginia.
- 1996-2002 Associate Professor, Computer Information Systems/Operations Management Department, James Madison University, Harrisonburg, Virginia.
- 1990-1996 Assistant Professor, Department of Information and Decision Sciences, James Madison University, Harrisonburg, Virginia.
Service
- Editor, Decision Sciences Journal of Innovative Education, 2020-present
- Associate Editor, Decision Sciences Journal of Innovative Education, 2012-2020
- Associate Editor, INFORMS Transactions on Education, 2019-present
- DSI Lifetime Distinguished Educator Award Committee, 2019
- INFORMS Case Competition Committee and Judge, 2018-2020
- Bayer Women in OR Scholarship Award Committee (INFORMS Analytics Society), 2019
- INFORMS Case Competition Committee and Judge, 2018-2020
- JMU Data Science Task Force, 2018-2019
Awards and Recognitions
- CoB Teaching and Learning Scholarship Award (3rd place), 2019
- College of Business Dean’s Impact Award, 2014-18
- KPMG Faculty Scholar, CIS & BSAN Department, 2014-present
- Outstanding Associate Editor, Decision Sciences Journal of Innovative Education, 2015 & 2018
- CoB Best Educational Publication Award, 2015
- CoB Madison Scholar, 2004
- CoB Distinguished Teacher Award, 2003
- Decision Sciences Institute Doctoral Dissertation Award for “Nonconvex Fractional Programming”, 1992
Key Publications
Palocsay, S. W., Stevens, S. P. & Novoa de Oro, L. J. (2020). STRATA: An Excel-Based Tool for Effective Analysis of Assessment Instrument Results. INFORMS Transactions on Education, 21(1), 41-56.
Wang, P., Palocsay, S. W., Shi, J. & White, M. M. (2018). Examining Undergraduate Students’ Attitudes Toward Business Statistics in the U.S. and China. Decision Sciences Journal of Innovative Education, 16(3), 197-216.
Mitri, M. & Palocsay, S. W. Toward an Undergraduate Model Curriculum for the Emerging Business Intelligence and Analytics Discipline. Communications of the Association for Information Systems, 37, Article 31, 651-669, 2015.
Palocsay, S. W. & Markham, I. S. (2014). Management Science in Core Undergraduate Business Curricula. Journal of Education for Business, 89(2), 110-117.