Upon completing COB 204, students should be able to do the following:

  1. Use basic business and information systems terminology appropriately when describing the functions and applications of an information system.
    • Explain the difference between data versus information.
    • Explain information system concepts including input, processing, and output.
    • Provide examples of the changing role and widening scope of information systems in organizations.
    • Distinguish between the major types/purposes of information systems (such as transaction processing systems, management information systems, decision support systems, business intelligence (BI), E-commerce, Enterprise Resource Planning (ERP), collaboration systems, and Customer Relationship Management (CRM).
    • Explain how businesses use the Internet, mobile devices, and cloud computing
    • Identify different types of business processes and business process modeling notation.
  2. Describe information system components including hardware, software, databases, and telecommunications.
    • Explain the purpose and major characteristics of the major hardware components of an information system: primary memory, storage hardware, the central processing unit, input devices, output devices, and communication devices.
    • Explain the concepts of operating system software, application software, and programming languages.
    • Explain how one would select software and hardware.
    • Explain the differences between common operating systems.
    • Define the data hierarchy including field, record, file and database.
    • Describe the different types of databases, such as a data warehouse and a data mart.
    • Demonstrate an introductory level of knowledge about telecommunication and network components such as media, devices, software, and protocols.
    • Explain the concepts of LAN, WAN, and client/server systems as they apply to wired and wireless networks and systems.
    • Describe the World Wide Web and concepts such as browsers, search engines, and HTML.
    • Describe Intranets and Extranets.
  3. Identify and explain the cultural, political, security, ethical, development, and strategic challenges that confront the management of global information technology.
    • Describe the activities that take place during each phase of the system development life cycle.
    • Explain alternative system building approaches such as prototyping, end user development, software packages, and outsourcing.
    • Explain the strategic role information systems play in organizations, including competitive advantage and the value chain.
    • Describe the ethical and social impact of organizational and social media information systems.
    • Explain Internet privacy and security issues.
    • Describe the different Information Systems job titles and functions.
    • Identify and define the threats to an information system and describe the corresponding controls (safeguards) that will reduce system vulnerability.
    • Describe information systems ethical issues as they apply to the workplace.
    • Explain why there is a need for lifelong learning for information systems professionals.

Back to Top