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Student Affairs


The vice president for student affairs serves as the executive officer responsible for the development of a campus environment conducive to the positive educational and personal growth of students.

The mission of the Division of Student Affairs is to advance the educational purpose and institutional values of James Madison University. The division strives to anticipate and respond to the changing needs of students, to advance the integration of the curricular and cocurricular areas of student life, and to enhance students' affective and cognitive development. Student affairs seeks to foster a healthy, safe and intellectually challenging environment that encourages student involvement and promotes diversity and cultural richness.

Through its commitment to the efficient management of human, technological, capital and fiscal resources, the division endeavors to practice comprehensive planning, broad-based decision making and ongoing assessment and evaluation. The division promotes the personal and professional development of its staff and supports collaborative efforts with faculty, staff, students and residents of the community. Each member of the Division of Student Affairs is an educator in the development of the student as a whole person, permitting students the freedom to explore alternatives and make decisions within defined boundaries of behavior.

Student Affairs Offices

  • Admissions
  • Associate Vice President/ Admissions and Enrollment Services
  • Associate Vice President/ Student Life
  • Associate Vice President/ Student Services
  • Bookstore
  • Campus Card Center
  • Campus Convenience Store
  • Center for Multicultural Student Services
  • Center for Off-Campus Living
  • Center for Service-Learning
  • Counseling and Student Development Center
  • Dining Services
  • Financial Aid and Student Employment
  • Health Center
  • International Admissions and Enrollment Services
  • International Student and Foreign Faculty Services
  • Ombudsperson
  • Orientation
  • Public Safety
  • Recreation and Intramurals
  • Registration and Records
  • Residence Life
  • Student Activities
  • Student Rights, Regulations and Judicial Procedures

    In order for the university to maintain an environment necessary to fulfill its stated purpose, certain regulations and policies have been established. Students are responsible for familiarizing themselves with university policies and regulations, which are published in the Student Handbook. The handbook is distributed at the beginning of the school year and also may be obtained from the Office of the Associate Vice President for Student Affairs in Alumnae Hall, Room 106.

    Students who are charged with violations of stated university policies are guaranteed their rights as members of the university community. The observance of due process is a prime consideration in all university judicial proceedings. All policies and regulations are classified as either major or minor. Minor violations are heard by the Student Judicial Coordinator or the Minor Violations Board, while all major violations are heard by the University Judicial Coordinator or the University Judicial Council. Students participate as members of all judicial bodies. Details of the procedures and areas of responsibility of these bodies, as well as student rights and responsibilities, are published in the Student Handbook.

    The final authority to suspend or expel students is vested in the president of the university.


    An orientation program for all new freshmen and transfer students is held during the summer for students entering in the fall, and prior to spring registration for new students entering in the second semester. The primary purpose of the orientation program is to acquaint the student with the academic programs at JMU, the rights and responsibilities of student members of the university community, and the variety of activities and services that are available. A special program is provided for parents who wish to attend orientation with their son or daughter.

    Greek Affairs

    The Office of the Associate Vice President/Student Life works with recognized fraternities and sororities to foster cooperation and communication among greeks, the university and the community. The office is committed to the development and growth of the greek system by implementing programs and workshops to facilitate the many aspects of greek life.

    Center for Multicultural Student Services

    The Center for Multicultural Student Services is responsible for assessing the needs of multiethnic student populations at JMU and coordinating programs and services designed to meet those needs. The office exists as an integral part of the student affairs division and works diligently to provide the following services:

    A conscientious effort is made by the staff to mainstream the involvement of a diverse population into all aspects of campus life by promoting campus awareness of cultural organizations and programs. Any student who wants more information about these services should contact the center in Warren Hall, Room 245.

    Withdrawal Assistance

    The Office of the Associate Vice President for Student Affairs interviews and advises any student who is considering withdrawal from the university. The student and the staff member discuss the personal, financial and academic implications of withdrawal. The staff can provide the student with the proper withdrawal request forms and assist in their completion.


    The president of the university has empowered a member of the student affairs staff to serve as ombudsperson. The ombudsperson may bypass normal administrative procedures while seeking direct solutions to students' problems. The ombudsperson's office is located in Alumnae Hall.

    Student Government

    Students, faculty and administrators share the responsibility for the governance of JMU. They are represented on the University Council and on its commissions as well as on the standing and special committees reporting to these bodies.

    The student population of the university is collectively represented by an official organization known as the Student Government Association. The association exists to promote the welfare of the students and to coordinate activities relevant to the students and the campus community.

    Center for Off-Campus Living

    Students interested in obtaining information regarding off-campus housing available in the Harrisonburg area should contact the Center for Off-Campus Living in Taylor Hall, Room 102. The center also handles issues relating to contractual disputes, landlord/tenant relationships, and parking and transportation.

    Residence Life

    The residential experience plays a significant role in the total education of students at JMU. The Office of Residence Life is committed to the goal of providing comfortable housing for students which offers a community environment affording each resident maximum opportunities for educational and personal growth.

    The residence life office is responsible for the management of all university-sponsored housing facilities including administration of contracts and room assignments, selection, training and supervision of the residence hall staff, and the development of policies and procedures necessary for hall operation and management.

    The campus has been divided into geographically distinct areas under the direction of full-time professional staff members. Within each area, gradu ate and undergraduate hall directors and resident advisers manage day-to-day hall operation and provide assistance to residents through social and educational programming, individual advising and referral to appropriate people or offices when residents need information or assistance.

    The JMU Board of Visitors recognizes the value of a residential experience and has determined that it is conducive to the kind of educational environment which James Madison University wishes to establish and maintain. Freshmen students are, therefore, required to live in university-operated housing unless they reside with members of their immediate family. Requests for exceptions to this requirement must receive approval from the Office of Admissions.

    Questions regarding room assignments and housing contracts should be directed to the Office of Residence Life in Alumnae Hall.


    The Office of Admissions, located in Varner House, is responsible for the marketing, recruitment and evaluation of prospective students for admission to JMU. The office accepts applications from freshmen, transfer, re-entry and international students.

    Campus tours are held throughout the week and on Saturdays. For information regarding JMU's admission policies and procedures please refer to page 21 in this catalog.

    International Admissions and Enrollment Services

    The Office of International Admissions and Enrollment Services is responsible for the admission and enrollment of undergraduate international students as well as the evaluation of academic credit to be awarded for courses taken at non-U.S. based colleges and universities.

    Non-U.S. citizens interested in applying to JMU should complete the university's International Student Application for Admission. This application and an international student information guidebook are available in the Office of International Admissions and Enrollment Services. In addition to regular freshman and transfer admission requirements, international students must present evidence of English proficiency and documentation of sufficient financial resources. The university welcomes international applications and is authorized by federal law to enroll non-immigrant alien students.

    Requests for information concerning the admission of undergraduate international students should be directed to: Office of International Admissions and Enrollment Services, James Madison University, Harrisonburg, VA 22807, (703) 568-6147.

    International Student and Foreign Faculty Services

    The mission of the Office of International Student and Foreign Faculty Services is to:

    Students from foreign countries who are attending JMU for one year or less under a program sponsored by either the university or a foreign institution of higher education are classified as international special students. These students will be permitted to take more than 11 semester hours with the approval of the director of international student and foreign faculty services.

    Requests for information concerning federal regulations, international students and foreign faculty, visa, health and insurance should be directed to: Dr. Bijan Saadatmand, Director, Office of International Student and Foreign Faculty Services, James Madison University, Harrisonburg, VA 22807, (703) 568-6119.

    Registration and Records

    The Office of Registration and Records is responsible for executing the university's policies and procedures for class registration and for establishing and maintaining permanent student records. The office is also responsible for add/drop registration procedures, class schedule preparation, degree audits, athletic certification, commencement activities and diploma issuance.

    The Office of Registration and Records is located on the first floor of Wilson Hall. Students are directed to this office for information regarding transcripts, veterans affairs certification and certification of enroll ment for insurance purposes.

    Health Center

    The Health Center is committed to providing quality care oriented toward assisting students to learn more about their personal health/wellness and treating minor illnesses and concerns. The center is an ambulatory care facility staffed by:

    A completed, current health record must be on file at the Health Center to be eligible for treatment. In addition, the Code of Virginia requires all full-time students to provide documentation of their immunization shots. This information is included on the student's health record. For proper treatment, should it be necessary, this confidential medical history must be available to the staff at the Health Center.

    Counseling and Student Development Center

    The Counseling and Student Development Center provides mental health services, educational and learning skills assistance and human relations services to the student community. Through individual therapy, group counseling and psychoeducational programming, the center aids students in resolving personal conflicts, dealing with emotional distress, developing more effective and satisfying lifestyles, enriching interpersonal relationships and enhancing their educational development.

    In addition to counseling and therapy, the center provides consultative services and psychoeducational programs to students, faculty, administrators and parents. An individual can consult with a counselor to obtain assistance in assessing a problem, making a referral or obtaining information about psychological and mental health services. Students can attend a variety of workshops and presentations (e.g., stress management, interpersonal communication, family dynamics, weight and eating concerns, etc.) offered by the center or request specific topics/ presentations for their group or organization.

    Services are available to all full-time students; limited services are available to part-time students. The center is staffed by psychologists and counselors. All contacts with the center are treated on a confidential basis unless other arrangements are made. Appointments can be made by calling the center, (703) 568-6552, or stopping by the office, Alumnae Hall, Room 200. In the case of a mental health emergency after regular office hours, assistance can be requested by calling the campus police and public safety office, (703) 568-6911.

    Financial Aid and Student Employment

    The Office of Financial Aid and Student Employment is responsible for the management and awarding of all federal and state financial assistance to students who maintain satisfactory progress while attending JMU. Staff is available to assist students in determining their eligibility for financial aid and to answer any questions concerning the application process and the type of aid to match individual needs. They also assist in the selection of recipients for scholarships awarded by the university.

    The Financial Aid Office is located in Hoffman Hall and the Student Employment Office is located in Warren Hall. Students are encouraged to visit the respective offices for applications and instructions concerning procedures and deadlines.

    For further information regarding the various financial aid programs, please refer to "Scholarships, Grants, Student Employment and Loans" on page 29.

    Dining Services

    James Madison University Dining Services serves the entire university community through its five operating divisions: Gibbons Hall, PC Dukes, vending and concessions, Amigo's and Special Events/Mrs. Greens. Dining services supports itself entirely on revenue received from boarding students and other customers.

    Gibbons Hall is the largest dining services facility at JMU. It has more than 1,300 seats in six major dining rooms, and is the only dining services facility open for all meals. There are a variety of dining options within Gibbons Hall. Two of the dining rooms serve traditional full-course meals, with a different menu each day. Other rooms serve an Italian menu, build-your-own subs and sandwiches, vegetarian items, "fast food" fare, and specialties.

    PC Dukes, located on the ground floor of Phillips Hall, is an a la carte restaurant open to the campus community and visitors. It is a popular and convenient eating place for students.

    Amigo's, located on the top floor of Warren Hall, offers both a beautiful view of the surrounding mountains and a popular Tex-Mex luncheon buffet featuring chili, tacos, homemade soups and a daily dessert special. In the evenings, Amigo's boasts an intimate atmosphere for more formal dining. Table service is provided and reservations are required.

    Mrs. Greens, located in the Shenandoah Room of Chandler Hall, is a lunch alternative available for students. This dining option, geared for the health-conscious customer, features fresh and healthful menu offerings.

    The Office of Special Events arranges for the use of campus facilities for seminars, camps, conferences and other events. It also functions as a catering service for university groups desiring formal dinners, refreshment breaks, banquets, picnics and a number of other affairs. Student customers are also welcome. The office is glad to give free advice to student groups arranging their own picnics, dances and other social activities.

    Dining services employs a nutritionist who will counsel any contract student without charge concerning individual dietary problems. The nutritionist will also make arrangements for students requiring special take-out privileges in the event that students are medically confined to their rooms.

    With the exception of a few students who live in university apartments equipped with kitchens, all students living in university residence halls are required to have a 20-Meal Plan or 14-Plus Meal Plan. These plans are automatically included with housing contracts. For further information on meal plans, including prices, restrictions and guidelines, contact Rebecca Hinkle in the Campus Card Center, Gibbons Hall, Entrance 3, or by calling (703) 568-6446.

    The dining contract obligates the university to provide meals for the contract holder in Gibbons Hall, during established meal hours while the university is officially in session. To exercise the contract and be admitted to meals, the contract holder is obligated to present his or her properly validated JMU Access Card at the dining hall door. No refunds will be made for meals missed due to failure to present an operable JMU Access Card.

    With the exception of very few menu items, all customers at Gibbons Hall, Mrs. Greens and Amigo's are welcome to unlimited seconds. However, no food or other property of the dining services may be taken from the dining premises. Individual dining contract benefits may not be transferred from one person to another.


    The JMU Bookstore is owned and operated by the university as a service to the campus community. The bookstore stocks all textbooks used by the academic schools and departments. In addition to textbooks, both new and used, the store handles school, office and computer supplies, software, clothing, gifts, magazines and greeting cards. A large selection of general and technical books are available to supplement texts and for casual reading. Store services include special orders for books, textbook buy back, gift certificates, film processing, bus tickets and computer sales.

    Regular Session Hours of Operation

    	Monday and 		Tuesday, Thursday
    	Wednesday		and Friday		Saturday
    	8 a.m. to 7 p.m.	8 a.m. to 5 p.m.	11 a.m. to 4 p.m. 

    Campus Convenience Store

    The campus convenience store, Mister Chips, is owned and operated by the university and provides a wide variety of campus lifestyle products including snacks and beverages, health and grooming aids, newspapers, greeting cards, novelties, flowers and balloons.

    Store Hours

     	Monday through Friday		Saturday and Sunday
     	7:30 a.m. to midnight		11 a.m. to 11 p.m.
     Hours are limited in the summer and during breaks. 

    Student Activities

    The Office of Student Activities, located in the JMU Campus Center, represents the center of college community life at JMU. Its mission is to support and complement the university's educational goals with cocurricular programs, recreational and developmental activities, and services. Through the planning and cooperative efforts of professional staff, student employees, volunteers, student groups and university departments, it provides cultural, social, recreational, educational and leadership programs.

    The Office of Student Activities is comprised of five primary components: facilities and services, programming, recreational activities, community service-learning, and organizational and leadership programs.

    The facilities associated with student activities are designed as places to exchange ideas, pursue leadership roles and responsibilities, enjoy varied program offerings and support the needs of the university community.

    The JMU Campus Center is comprised of four buildings. Warren Hall includes the JMU Bookstore, dining services, postal services, the Registration Center, the ticket office, the event planning office, the Center for Multicultural Student Services, the administrative offices for student activities, meeting rooms and lounge space. Taylor Hall includes the Center for Off-Campus Living, the Corner Pocket (gameroom), the Center for Service-Learning, the Leadership Education and Development (LEAD) Center, Dukes Duplicates, offices for the Student Government Association, the University Program Board, student organization offices, meeting rooms and lounge space. Phillips Hall, containing a ballroom, and P.C. Dukes, and the 630-seat Grafton-Stovall Theatre, complete the campus center complex.

    The University Program Board serves as the primary source of activities, programming and entertainment for the campus. Composed of students and assisted by professional and graduate staff, the board provides speakers, movies, concerts, dances, novelty acts and other activities for the university community. The aim of this component is to make free-time activity a cooperative factor in educating the total student.

    Recreational activities provide opportunities for student involvement in physical activities designed to contribute to the intellectual, social, emotional, ethical and physical development and well-being of students. The structured and informal activities provided include intramural athletics, sports clubs, aerobic and fitness programs, informal recreation and special events. Recreational activities are sponsored across campus in a number of facilities including Godwin Hall, the Hillside Fitness Center, the Logan Fitness Center, the Corner Pocket (gameroom) and various playing fields.

    The Center for Service-Learning, designed to integrate the concept of service-learning into the culture of the university, is an activity and a service with the purpose of teaching and directing activities which promote social responsibility. The purpose of the center is to facilitate activities which promote social responsibility, provide curricular and cocurricular developmental opportunities and foster mutually beneficial relationships with the university and local community.

    With organizational and leadership programs, the Office of Student Activities strives to establish a developmental community in which students encounter a support system and challenge for individual growth. Programs, workshops, publications and other resources are offered to enhance the experiences of students and to assist groups in setting and achieving organizational objectives.

    The LEAD Center and the student activities office offer a variety of opportunities for students to acquire and enhance their own leadership skills. Centered around personal, group and servant leadership, programs help students increase self-awareness and develop a greater understanding of an increasingly diverse world. As students learn more about their own leadership strength and challenges, they are better able to make informed decisions about career and life goals.

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    Last reviewed: Sept. 10, 1994
    Information Publisher: Academic Services