Online Appointment Scheduling

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Student & Alumni Login*



For username please enter:
Current Students - your 9 digit JAC number
Alumni (2008-present) - your 9 digit JAC number
Alumni (pre-2008) - your registered email address

Click below if you want a new or initial password:
Current Students
Alumni (2008-present)
Alumni (pre-2008)

Email for assistance.


The first step is to your Recruit-A-Duke account.

On the login screen your username is your 9 digit JACard number. Your password was sent to you by email from our office. If you no longer have that email, click “Need A Password?” and a new one will be sent to you. If you still experience difficulty logging in, please contact

Scheduling an Appointment

  1. Sign in using the login information above. Click the "Request an Appointment" button on the right hand side of the screen under "Career Tools and Advising".
  2. If prompted, fill in the required information to complete your profile. On Personal tab- phone and address; on Academic tab- applicant type; on Privacy tab- review your settings and agree to authorization statement.
  3. The first time you log in, you are also encouraged to change your password.
  4. Let us know the appointment type (see descriptions above), and then choose an appointment by counselor name or by time. (Note: If you are an Undeclared student with an advisor in Career & Academic Planning and you have advising questions, choose "Meet with my CAP Academic Advisor" as the appointment type and your advisor's name as the counselor.)
  5. On the calendar grid, your options will be highlighted in purple. Choose a date and time that works well for your schedule.
  6. In the "What would you like to talk about?" section, write a brief description of what you would like to discuss. This will help your counselor prepare. Click "Submit Request".
  7. Your request has now been submitted to the receptionist for approval; it is still a tentative appointment until you receive a confirmation email. Confirmations go out at 8am each morning for appointments booked the prior day after 5pm, and then throughout the day during business hours as they are received.

Canceling or Rescheduling an Appointment

  1. Sign in using the login information above. Click "Calendar" from the top navigation menu.
  2. Click on the "Counseling Appointment" tab.
  3. Choose Cancel or Reschedule next to your original appointment time. (Rescheduling takes you back to the same screen you used to set up your original appointment. Follow scheduling instructions as listed above.)
  4. Please be courteous and cancel or reschedule as far in advance as possible so that another student can book your original appointment time if needed.


If you have questions about the online scheduling process, call 540-568-6555 to receive assistance or to schedule an appointment over the phone.

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