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Students and faculty can find answers to their questions about academic issues here. For general university information, refer to the University Response Page

Undergraduate Students
Graduate Students
Prospective Students
Faculty

Frequently Asked Questions


Undergraduate Students

Graduate Students

Prospective Students

Faculty



Undergraduate Students

What is going on with summer classes?

JMU will continue online classes through the summer semester. The university has suspended all scholarly activities that require presence at university facilities, inclusive of faculty, staff and student activities in all JMU offices, studios, laboratories, clinics and other creative spaces.

Tuition rates for summer sessions (found here) still apply. However, we recognize that some students who were not planning to take classes this summer now need or want to take summer classes to continue their academic progress. Because of this, the university is reducing the online fee, which is separate from tuition, for all students from $50 per credit hour to $25 per credit hour, resulting in a $75 savings for a standard three-credit course.

More information on summer classes is available online.

We recognize students are participating in external placements in local healthcare, educational and other settings. Students should be in touch with their faculty regarding these programs as they will be evaluated on a case-by-case basis and in partnership with the external agencies. The continuity of student and faculty research is also an important consideration; for more information contact research@jmu.edu.

What is happening with graduation?

If it is safe to do so, commencement ceremonies will happen on campus August 7 – 8.

The university plans to confer degrees virtually as originally scheduled on May 8

Diplomas will be mailed this summer, in accordance with the standard university process.

Are there counseling services available for students?

You can speak with a Counseling Center clinician by calling the Counseling Center at (540) 568-6552, Monday–Thursday, 8:00 a.m.– 5:00 p.m., and Friday, 8:00 a.m.– 12:00 p.m.

The clinician will help you develop a plan to respond to the situation and connect you with the appropriate resources.

There are more resources available from the Counseling Center's website.

What can I do if I am worried about a friend's mental health?

If you are concerned about a student, please consider sending a Madison Cares referral. Madison Cares is a centralized program for departments, students, parents, and community members to refer or consult about students of concern. We operate as an extended arm to students experiencing varying levels of social, emotional, academic, or mental-health stressors.

Students, university personnel, community members, or family members can submit a referral online about a student they are concerned about through the Madison Cares program. We will respond and address any concerns by providing care outreach, university resources, and direct support.

Is JMU offering a credit/no-credit grading option?

James Madison University is providing students with expanded access to the credit/no-credit grading options for the Spring 2020 semester due to the transition from in-person to online course delivery.

If undergraduate students choose to take a course as credit/no credit, they receive credits for successfully completing the course with a “C” or above and receive no credit or penalty for completing the course with a lower grade. At some universities, this option is called pass/fail.

Current credit/no-credit policies are suspended for the Spring 2020 semester only and will be replaced with the following:

  • Students may change any course in which they are enrolled to credit/no-credit, except those being taken with a Repeat Credit or Repeat/Forgiveness option that were previously taken for a letter grade.
  • There will be no limit to the number of Spring 2020 courses or credit hours that may be taken as credit/no-credit.
  • Spring 2020 courses graded as credit/no-credit may satisfy general education, major, minor, degree and/or elective requirements.
  • If students select the credit/no-credit option, grades of “A” through “C” will change to “CR” and will earn the number of credit hours designated for the course. These grade equivalents for “CR” align with current JMU policy and parallel practices at many other universities.
  • If students select the credit/no-credit option, grades of “C-“ through “F” will change to “NC” and no credits will be earned for the course. These grade equivalents for “NC” align with current JMU policy and parallel practices at many other universities.
  • Grades of “CR” and “NC” will not affect students’ grade point average.
    All students should review the Important Considerations for Credit/No-credit Option section below before making any decision.

When can I register?

Students can begin registering for Fall 2020 on April 20. To find your assigned time, log into MyMadison.

When are final exams?

Final exam week will remain as originally scheduled, May 1-7. As exam week approaches, faculty will communicate with students regarding course-specific plans for finals.

What academic support services remain available?

The Learning Centers and Libraries are here to support you for the rest of the semester! The Learning Centers are continuing to offer online tutoring, consultations and study sessions. Likewise, JMU Libraries continues to offer students help with finding information for assignments and projects, as well as providing support for moving to online learning.

Learning Centers:

JMU Libraries:

What are the requirements for Spring 2020 Dean's List and President's List?

There are no changes to the requirements, which are listed here.

What if I have a question about the Honor Council?

Online reporting will operate as normal. Investigations will be delayed until Fall 2020. Changes will be posted on the Honor Council website.

What if I haven't taken the MREST and planned to graduate in May or August?

Students who have not yet completed the MREST (Madison Research Essentials Test) and who have applied to graduate in May or August 2020 will not need to complete the MREST. Due to COVID-19 testing center closures, a waiver has been granted to these students.

When can I take the MREST?

For first year students, registration holds have been deferred for those who did not pass the MREST by the original deadline.
Registration holds for other current students and discontinued students (e.g. students on academic suspension) have been lifted.
These temporary adjustments to regular MREST practices should allow you to register for summer and fall and make changes to your schedule in the months to come. Registration holds will be reinstated in the future, after normal on-campus functions resume.

Graduate Students

Are there counseling services available for students?

You can speak with a Counseling Center clinician by calling the Counseling Center at (540) 568-6552, Monday–Thursday, 8:00 a.m.– 5:00 p.m., and Friday, 8:00 a.m.– 12:00 p.m.

The clinician will help you develop a plan to respond to the situation and connect you with the appropriate resources.

There are more resources available from the Counseling Center's website.

Where can I find academic policies for graduate students?

Your program faculty should be your first point of contact, and The Graduate School is here to assist however they can. We've developed a series of FAQs specific to graduate students, found here.

What if I have already withdrawn from the university?

Graduate students who have officially withdrawn from the university and who wish to return for Summer or Fall 2020 should contact The Graduate School as soon as possible at grad@jmu.edu or 540-568-6131.

Prospective Students

Will JMU still accept transfer courses and dual enrollment credit?

Yes! JMU will maintain its current policy of accepting credit for courses with grades of “C” or higher. The Office of the Registrar will verify that students earned the equivalent of “C” or higher for any course with a grade of “credit,” “pass” or “pass+.” This policy will apply to all transfer course work, including dual enrollment credit.

Does JMU give credit for AP, IB and Cambridge exams?

Yes, the university will maintain its current policies for accepting these prior learning assessments taken during Spring 2020. See more information on Advanced Placement, International Baccalaureate and Cambridge.

For more information, visit JMU Admissions.

Faculty

While the Libraries are closed, where can I find resources?

The Libraries have expanded their online support to promote social distancing and keep giving you the help you need. We also offer a wealth of online resources around the clock.

Library tech support will be available via email, on a limited schedule.

This page has a form for addressing questions about Canvas to library personnel: https://www.lib.jmu.edu/ask/email/

Media Production Services can support faculty online or over the phone. Start at Ask the Library and ask to be referred to Media Production Services.

While our reading room is closed, Special Collections’ Digital Collections remain available. Contact library-special@jmu.edu with questions.

This is the main computing page for COVID-19. It includes links to two more pages, listed next, that address many of the technical questions that have come up: https://www.jmu.edu/computing/COVID-19/covid-19-communication.shtml

The following links WebEx instructions on hosting a meeting: https://www.jmu.edu/computing/COVID-19/webex-host-instructions.pdf

This one is long, but contains much of what you’ll need to know about the technical details of working remotely: https://www.jmu.edu/computing/COVID-19/working-remotely.shtml

Where can I find assistance with teaching my class online?

Thanks to JMU Libraries, faculty moving their classes online can:

Where can I refer students who are struggling with their mental health?

If you are concerned about a student in distress, you can speak with a Counseling Center clinician by calling the Counseling Center at (540) 568-6552, Monday–Thursday, 8:00 a.m.– 5:00 p.m., and Friday, 8:00 a.m.– 12:00 p.m. The clinician will help you develop a plan to respond to the situation and connect you with the appropriate resources. You may also find it helpful to review the section of the Counseling Center’s website that was specifically designed to assist faculty in your efforts to support students of concern.

If you are concerned about a student, please consider sending a Madison Cares referral. Madison Cares is a centralized program for departments, students, parents, and community members to refer or consult about students of concern. We operate as an extended arm to students experiencing varying levels of social, emotional, academic, or mental-health stressors.

Students, university personnel, community members, or family members can submit a referral online about a student they are concerned about through the Madison Cares program. We will respond and address any concerns by providing care outreach, university resources, and direct support.

You may also contact The Dean of Students directly at (540) 568-6468 or email.

How should we handle course directives and waivers for experiential courses?

Because program curricula vary significantly in their use of experiential courses and how those courses address potential licensure or other external requirements, we encourage academic units to create appropriate course substitutions and/or waivers where possible to facilitate student progress toward degree and/or licensure as we continue to adjust to disruption. These adjustments will be reassessed by departments in Fall 2020.

When should I assign a grade of incomplete?

A grade of incomplete (“I”) is the result of an agreement between an instructor and a student. It is not the student’s choice to receive an incomplete grade, unlike the expanded CR/NC option available Spring 2020. Instructors should use their best judgement in agreeing to the incomplete option, just as they do normally.

Can I extend an incomplete grade from Fall 2019?

Faculty can change incompletes from Fall 2019 to a letter grade by May 11, 2020. Faculty can also opt to extend the due date for Fall 2019 incompletes by May 11, 2020. Incompletes for Fall 2019 will not be converted automatically to F’s if Incomplete grades are neither changed nor extended by May 11.

I have questions about academic policies related to COVID-19 that aren't addressed here. Who should I talk to?

Academic Affairs established a Response Team of representatives from each college to address the evolving issues raised in our response to the pandemic. Chaired by Fletcher Linder, the group meets online weekly to discuss student and faculty concerns. Feel free to reach out to any member of the group with questions or suggestions.

 

CSM

Marcus Davis

davis4mc@jmu.edu

COB

Scott Gallagher

gallagsr@jmu.edu

CAL

Chris Arndt

arndtjc@jmu.edu

COE

Dara Hall

halldm@jmu.edu

CHBS

Paula Maxwell

maxwelpj@jmu.edu

CHBS

Sharon Lovell

lovellse@jmu.edu

CVPA

Wren Stevens

stevenwr@jmu.edu

CISE

Bob Kolvoord

kolvoora@jmu.edu

Grad School

John Burgess

burgesjg@jmu.edu

Honors

Brad Newcomer

newcombr@jmu.edu

PCE

Nick Swartz

swartznj@jmu.edu

Libraries

Aaron Noland

nolandax@jmu.edu

Libraries

Bethany Nowviskie

nowvisbp@jmu.edu

CGE

Taryn Roberts

robertte@jmu.edu

CGE

Dietrich Maune

maunedx@jmu.edu

CARS

Keston Fulcher

fulchekh@jmu.edu

CARS

Dena Pastor

pastorda@jmu.edu

R&S

Carolyn Strong

strongcd@jmu.edu

Univ Advising

Mark Taylor

tayl29ma@jmu.edu

Registrar

Michele White

whitemm@jmu.edu

Univ Studies

Fletcher Linder

lindergf@jmu.edu

GenEd

Meg Mulrooney

mulroomm@jmu.edu

GenEd

David Daniel

danieldb@jmu.edu

Faculty Senate

Mark Piper

pipermc@jmu.edu

Learning Centers

Laura Schubert

schubelk@jmu.edu

Accreditation

Herb Amato

amatohk@jmu.edu

Accreditation

Kristi Shackleford

shackekl@jmu.edu

VPFC

Marilou Johnson

johnsomx@jmu.edu

CFI

Ed Brantmeier

brantmej@jmu.edu

Summer School

Catherine Crummett

crummecm@jmu.edu

ACE Fellow

Bob Klein

kleinbx@jmu.edu

 

 

 

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