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Payment Card Industry Security Standards Council

The PCI Security Standards Council website contains a wealth of information on payment card data security and retention. The Payment Card Industry Data Security Standard (PCI DSS) was developed to encourage and enhance cardholder data security and facilitate the broad adoption of consistent data security measures globally. PCI DSS provides a baseline of technical and operational requirements designed to protect cardholder data. PCI DSS applies to all entities involved in payment card processing—including merchants, processors, acquirers, issuers, and service providers, as well as all other entities that store, process or transmit cardholder data (CHD) and/or sensitive authentication data (SAD).

For more information on Payment Card Industry

Payment Card Industry (PCI) Data Security Standard, v3.0
© 2006-2013 PCI Security Standards Council, LLC. All Rights Reserved.

Payment Card Data Security at JMU

As a merchant that processes and transmits payment card data as a form of payment all over campus, James Madison University takes data security very seriously. Any department that accepts Visa, MasterCard, Discover, and/or American Express will actively work with the University Business Office to ensure compliance at all times to Payment Card Industry Data Security Standards (PCI DSS). The Data Security of our customer's cardholder data is of the utmost importance to James Madison University.

Credit Card Information 

For more information on JMU's polcies with Credit Cards

Data Retention

"All university information that is stored, processed or distributed is subject to this policy and the more specific provisions of the Data Stewardship Standard." Payment Card data is considered "Highly Confidential," as defined in the policy. JMU merchants may never store a PAN (Primary Account Number), expiration date, card security code, any information embeded within the Track, or any other data as prohibited by the PCI Data Security Standards.

Data Security

For more information on Data Security.

Departmental Policies and Procedures for Payment Card Acceptance

All departments that accept payment cards, whether online or in person, are required to have detailed, written policies and procedures in place. If it is not written down, then your business practices are up for interpretation. Employees must be made aware of all Univeristy Business Office and departmental policies and procedures. Departments are required to utilize this template as a guide to writing departmental policies and procedures. This will give all JMU departments consistency in written payment card documentation. The University Business Office may periodically request copies of a departments policies and procedures.

Employee Payment Card Training

As a PCI requirement, all JMU employees (faculty, staff, and student employees) that process, transmit, or handle payment card data must take annual training.

Initial Payment Card Training

This PowerPoint presentation is given by the University Business Office to all new hire JMU employees (faculty, staff, and student employees) that process, transmit, or handle payment card data. It is the department's responsibility to notify the University Business Office of new employees in order to schedule a training time. The presentation is posted here to serve as a refresher for employees throughout the year.

New Merchant Setup Request

Form can be found here

Records Management and Records Destruction

Third Party Vendors

The University Business Office will quarterly request certified PCI compliance documentation from all JMU contracted Third Party Vendors, as required by Payment Card Industry Council.