A-to-Z Index

Frequently Asked Questions

Payment Questions

  • What payment methods are available?
    Students and parents can make payments through a variety of methods.
  • How do I enroll in the monthly payment plan?
    To enroll in the monthly payment plan, please login to QuikBILL and click Make Payment. Below the box, click the term for which you would like to enroll. This will open a new window in which you will enroll in the payment plan. Detailed instructions on setting up the plan can be found on the payment plan enrollment sample.

  • How do I make my monthly payment plan payment?
    Once enrolled in the monthly payment plan, payments are automatically debited from the credit card or bank account you provided while enrolling on the 5th of each month. No action is required on your part for this payment to process.

  • I accidentally made two echeck payments, can you cancel the second payment?
    We cannot cancel e-check payments once they are submitted. We can refund the e-check overpayment 15 business days after the payment is made. The refund will go to the student via a paper check or direct deposit.

  • Why don't payments reduce the amount due on the bill?
    The electronic bill behaves in the same way a paper bill would. It shows the student account status as of the billing date. Activity since the last billing can be viewed in the Current Balance section of QuikBILL.

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Mission

We are committed to quality customer service in order to prepare students to be financially responsible, to provide support and payment options for their families, and to protect the assets of the university with accurate and timely financial procedures.