As a merchant that processes and transmits payment card data as a form of payment all over campus, James Madison University takes data security very seriously.
Any department that accepts Visa, MasterCard, Discover, and/or American Express will actively work with the University Business Office to ensure compliance at all times to
Payment Card Industry Data Security Standards (PCI DSS). The security of our customer's cardholder data is of the utmost importance to James Madison University.
•JMU Policy 1205 "Data Stewardship Policy"
"All university information that is stored, processed or distributed is subject to this policy and the more specific provisions of the Data Stewardship Standard."
Payment Card data is considered "Highly Confidential," as defined in the policy. JMU merchants may never store a PAN (Primary Account Number), expiration date,
card security code, any information embeded within the Track, or any other data as prohibited by the PCI Data Security Standards.
Departmental Policies and Procedures for Payment Card Acceptance
•Policies and Procedures Template **NEW**
All departments that accept payment cards, whether online or in person, are required to have detailed, written policies and procedures in place. If it is not written down, then
your business practices are up for interpretation. Employees must be made aware of all Univeristy Business Office and departmental policies and procedures.
Departments are required to utilize this template as a guide to writing departmental policies and procedures. This will give all JMU departments consistency in written payment card
documentation. The University Business Office may periodically request copies of a departments policies and procedures.
Employee Payment Card Training
•Annual Payment Card Training
As a PCI requirement, all JMU employees (faculty, staff, and student employees) that process, transmit, or handle payment card data must take annual training.
•Initial New Hire Payment Card Training **NEW**
This PowerPoint presentation is given by the University Business Office to all new hire JMU employees (faculty, staff, and student employees) that process, transmit, or handle payment card data. It is the department's responsibility to notify the University
Business Office of new employees in order to schedule a training time. The presentation is posted here to serve as a refresher for employees throughout the year.
New Merchant Setup Request
•Forms and instructions can be found here
Payment Card Industry Security Standards Council
The PCI Security Standards Council website contains a wealth of information on payment card data security and retention.
Records Management and Records Destruction
Third Party Vendors
The University Business Office will quarterly request certified PCI compliance documentation from all JMU contracted Third Party Vendors, as required by PCI.
We are committed to quality customer service in order to prepare
students to be financially responsible, to provide support
and payment options for their families, and to protect
the assets of the university with accurate and timely financial procedures.