Commerce Manager

Commerce Manager was established for departments that would like to accept online credit card payments for one time events, such as conference registrations, workshop registrations, etc. All events must first be approved by the Assistant Vice President for Finance. The approval is requested by using the following form and must be completed and sent to University Business Office at MSC 3516 a minimum of 30 days prior to the payment acceptance start date.

Commerce Manager Request

•Commerce Manager Request Form
•Commerce Manager Request Form Instructions

Credit Cards Accepted:

  • VISA
  • MasterCard
  • American Express
  • Discover

University Business Office Responsibilities:

  • Setup the event using the information from the Request Form
  • Make changes to the event as requested by the department via email
  • Provide the department with url to be placed on the department's webpage
  • Provide the department with login id and password to allow the department to view new orders daily
  • Settlement reporting daily
  • Deposit funds collected weekly to the department and provide backup documentation
  • Reconciliation
  • Refunds to customers requested by the department via email

Department Responsibilities:

  • Complete the Commerce Manager Request Form 30 days prior to the payment acceptance start date
  • Link the departmental webpage to Commerce Manager (link will be provided)
  • Log into Commerce Manager daily to pull new orders
  • Order fulfillment
  • Email the University Business Office about changes needed or to inactivate the event
  • Email the University Business Office to issue a refund to a customer
  • Reconcile deposits against your departmental budget
  • Provide assistance and answer all questions for customers



Mission

We are committed to quality customer service in order to prepare students to be financially responsible, to provide support and payment options for their families, and to protect the assets of the university with accurate and timely financial procedures.