A-to-Z Index

Billing Information



Due Dates

Currently Enrolled Students
All tuition and fees of currently enrolled students are due by the first week of the term. Holds and late fees may be assessed on accounts not paid by that date.

Admission Deposit Payment
Admission deposit due dates are indicated on the tuition deposit invoice you receive from the Office of Admissions.

Payment of Admission deposits after the deposit due date must be verified by the Office of Admissions prior to activating your student account. JMU reserves the right to refund tuition deposits that are submitted after the due date or erroneously.

Please allow 2-4 days for your electronic payment to show on your student account.

An email will be sent to the student when the Admission Deposit posts to their account.

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Miscellaneous Fees, Fines and Deposits

Students may encounter other fees, fines and deposits depending on their course of study or specific needs. These could include:

Fees are required for credit by exam, housing contracts, Utility Deposit Assistance Program (UDAP), certain classes, and some health center visits. Long distance telephone calls made from a residence hall telephone are applied as a monthly fee to student accounts. A fee may also be assessed to reissue a lost refund or allotment check.

Fines are assessed by numerous areas on campus which include Judicial Affairs, the Library, the Parking Office, Athletics, and Residence Life. Fines from the Parking Office are held for 30 days and if unpaid, are transferred to UBO on the 31st day and are posted to the student account. All fines create an immediate hold on the student account and must be paid in full to have the hold released. Fines can be paid by mailing a check; making a payment by check, FLEX or cash at the cashier counter in Warren Hall during business hours; or at our payment page with a credit card (MasterCard, American Express, or Discover) or electronic check payment.

Deposits are required for university admission and off-campus programs, i.e. all study abroad programs and Semester in Washington, and are credited toward the cost of the program. Deposit amounts and due dates will vary depending on the program.

Please contact the office responsible for the fee, fine or deposit for additional information.

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General Account Inquiry

The University Business Office provides general information relating to matters of the student's account. The student's account may be viewed through MyMadison. The University Business Office can only discuss student account information with the student and Authorized Payers.

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Billing Information

When are Bills created?
Initial fall bills will be generated at the beginning of August and are due the first week of the term. Initial spring bills will be generated the middle of December and are due the first week of the term. Students should view their account for an amount due through MyMadison.

Where are Bills sent?
Students and Authorized Payers will receive an email when the student's bill is available for viewing online. Students can access their bill by going to MyMadison and clicking the "My Bill - QuikBILL" link, under Finances (ensure that pop-up blockers are off prior to clicking the link).

Authorized Payers can log in to view the bills on QuikBILL. Since registration activity occurs daily, failure to receive a bill does not relieve the responsibility for timely payment.

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Collection Actions

Service Indicators
Only service indicators (holds) placed by University Business Office can be cleared by our office. Normally, paying your bill with the University Business Office will resolve these holds. Other departments that place service indicators include the Health Center, Parking, Telecom, Perkins Loans, Registrar, Graduate School, Campus Card Center, and Financial Aid. Those departments release their own service indicators.

Late Fees
A late fee of up to ten percent of the past due balance will be assessed to the student's account if payment is not received by the priority due date. Any balance due that is not covered by financial aid or the installment payment plan by the payment due date will result in a late payment fee which cannot be waived. Financial aid must be accepted and the installment payment plan must be set up by the due date to avoid the late payment fee.

Course Cancellation
Failure to pay will not release a student from the responsibility for these charges.

Collection Fees
In the event an account becomes delinquent, the student is responsible for all administrative costs, and collection fees incurred in the collection of funds owed to the University.

Additional Collection information is available on our Collections page.

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Mission

We are committed to quality customer service in order to prepare students to be financially responsible, to provide support and payment options for their families, and to protect the assets of the university with accurate and timely financial procedures.