Emerging Leaders, Spring 2009
Course# TD1049

NOTICE: The learning associated with this certificate program requires that you attend and participate with others in the workshop. It is understood that the unexpected does happen, and therefore we will offer no more than two makeups outside of the regularly scheduled sessions for you to fulfill the program requirements.

Please review your calendar for commitment to the entire certificate program prior to registration.

Session One
Understanding Leadership
 March 5, 2009, 9:00 AM – 12 Noon, USB 102

Our first session will help prospective leaders understand the leadership culture at JMU. After completing this module you will be able to:

  • Identify five JMU leadership keys
  • Identify some models for leadership
  • Understand the importance of relationship building in leadership
  • Identify workplace success questions as defined by the Gallup Study

Presented by Brian Charette

Session Two
The Power of Synergy
March 12, 2009, 9:00 AM - 12 Noon, USB 102

Session Two will help participants recognize that healthy and productive teams will not develop without strong leaders to lead and coach them. After completing this module you will be able to:

  • List benefits of team building
  • Understand the power of synergy
  • List characteristics of effective teams
  • Identify the components of effective team work

Presented by Jennifer Testa

Session Three
Customer Service in Your Own Backyard
 March 19, 2009, 9:00 AM - 12 Noon, USB 102

Session Three will help prospective leaders understand that those they lead may be their most important customers. After completing this professional development course, you will be able to:

  • Identify all of their customers, both internal and external
  • Apply basic customer service tips to the employees within their department
  • Create a strategy for building appropriate relationships with those they may lead
  • Develop ways to balance office friendships with business relationships

Presented by James Carter

Session Four
Managing Diversity in the Workplace
 March 26, 2009, 9:00 AM - 12 Noon, USB 102

This session will help you develop strategies for managing diversity in your departments. After completing this module you will be able to:

  • Identify the impact diversity may have on a department
  • Understand the benefits of a diverse workforce
  • Develop strategies for leading diverse teams

Presented by Art Dean

Session Five
He Said - She Said
 April 2, 2009, 9:00 AM - 12 Noon, USB 102

Prospective leaders will be provided with new strategies to deal with conflict proactively and effectively. By the end of this module, you will be able to:

  • Identify the most common causes of conflict in an organization
  • Indentify outcomes of dealing with conflict constructively
  • Follow the steps to effectively deal with conflict
  • Identify resources for conflict resolution

Presented by Jennifer Campfield and Christina Eaton

Session Six
When I Grow Up
 April 9, 2009, 9:00 AM - 12 Noon, USB 102

Session Six will help participants integrate the knowledge they are acquiring with the development needs of those they lead. After completing this session you will be able to:

  • Assist with the development of personal achievement goals
  • Assist with the establishment of individual professional development plans

Presented by Steve Hedrick

Session Seven
The Cherry Tree Approach
 April 16, 2009, USB 102, 9:00 AM – 12 Noon

This professional development course will help participants recognize the importance of integrity and honesty in a leadership role. After completing this module you will be able to:

  • Define ethics
  • Define integrity
  • Develop strategies for making ethical decisions
  • Identify the importance of integrity in the workplace

Presented by Rick Larson

Certificate Award Ceremony will celebrate the conclusion of the seven week program.