Note: This workshop is capped at 16 participants

Total Workshop Time: 3 Hours

Pre-requisites: None


In today’s business environment, with a vast range of ages and background experiences at play, you are more likely to be managing, coaching and leading people who are nothing at all like you. So, how do you find that all important common ground? One increasingly important starting point is to gain an understanding of generational dynamics in the workplace. Learning what makes each generation tick, and taking the time to consider your communication approach, will advance your relationships and help you lead your team during good times and through stressful situations.

In this workshop, participants will:

  • Define the four generations and their workplace characteristics
  • Identify the common drivers and value systems of each generation and how those drivers affect motivation and behavior in the workplace
  • Describe how each generation defines success and understand how the differences affect communication and relationships in the workplace
  • Determine your employees’ generational bias and how your approach may need to change when coaching, managing and retaining employees of different generations

Facilitated by: Gail Napora, Professional Development Specialist, Talent Development

Related Classes

Level: Intermediate

Type: Single Session

Competency: Team Building

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