Note: This workshop is capped at 16 participants.

Total Workshop Time: 1.5 Hours

Pre-requisites: None


Our words are only 7% of the message we send when we engage with those around us. The small things we do beyond our words may, unintentionally, create misunderstandings and poor working relationships. Participants will choose from 58 MicroTriggers™ identified in Janet Crenshaw Smith’s book, either something that bothers them, or that they observe, to consider during review of the things we all most desire and fear. Individuals will have the opportunity to demonstrate and exaggerate micro-message control to better understand the subtle messages we all send. All participants will share positive micro-messages for and with one another.

In this workshop, participants will:

  • Define and identify micro-inequities (difference to micro-aggressions)
  • Choose 1 or more micro-inequities for personal growth
  • Review 7 Universal Fears and Desires
  • Demonstrate micro-message control (word choice, tone, actions and body language)
  • Consider the impact of a 1% bias
  • Identify positive micro-messages for use at work

Facilitated by: Gail Napora, Professional Development Specialist, Talent Development

Upcoming Classes

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Type: Single Session

Level: Intermediate

Competency: Diversity

Series: New for 2017
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