Related Classes
Level: Intermediate
Type: Single Session
Competency: Communication
Note: This workshop is capped at 16 participants.
Total Workshop Time: 3 Hours
Pre-requisites: TD1185: Difficult Conversations Part I
Description:
In Part I, we focused on the 'nuts and bolts' of handling conflict effectively. However, talking about it in a professional development session is a lot different than using the tools in an actual conversation. In this session, we will review the tips shared in Part I and then practice applying them in real-life discussions.
In this workshop participants will:
This workshop is based on the book Difficult Conversations by Douglas Stone, Bruce Patton, Sheila Heen and Roger Fisher.
Facilitated by: Pat Kennedy, Director, Young Children's Program