TD1291


Note: This workshop is capped at 16 participants

Total Workshop Time: 2 - 2 Hour Sessions (4 Hours Total)

Pre-requisites: None

Description:

Do you know the difference between assertive, passive, and aggressive behavior? In this session participants will assess their current behavior then learn how to use positive assertiveness skills to improve communication with others.

Participants will:

  • Understand the difference between passive, assertive, and aggressive behavior
  • Explore verbal and non-verbal communication behaviors which exhibit assertiveness
  • Identify the barriers that inhibit assertive behavior
  • Recognize the benefits of assertive behavior in the workplace and at home
  • Create a personal "Developing Assertiveness" action plan

Facilitated by: Jamie Johnson, Web Developer, IT Information Systems

Related Classes

Type: All Inclusive

Level: Fundamental

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