General Questions

What are the Support Center hours?
The support center is open Monday thru Friday 9 - 4 and is closed on holidays.

Where is the Syn Center?
The SRSC is located on the College of Integrated Science and Technology Campus at James Madison University in Harrisonburg, VA.

How do you contact the SRSC?
Contact Information

What services does the SRSC provide?
Services provided by the SRSC can be located by clicking on the services page.

Technical Questions

How do I install Synthesis?
A tutorial for installing Synthesis is available on our Links and resources page

Are any tutorials or manuals available for Synthesis?
Several tutorials and manuals can be found on our Links and resources page in Adobe Acrobat format.

How do I determine what version of Synthesis I Have?
Under the help menu click on Version Info.

How does the keyword function work?
Under the keyword search window, choose keywords from the keyword tabs and push the do search button.

Links to other Synthesis FAQ

NPS Synthesis FAQ