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New Student FAQ

This FAQ provides a wide range of information about JMU, including using your VA Benefits to pay for your education,  different JMU terminology, registration and financial questions, and graduation.

New Student FAQ

Below is a list of questions that are answered in the New Student FAQ:

How do I request VA education benefits?

If my tuition is paid by the Post 9/11 Chapter 33 benefits each semester, do I still need to pay the $250 tuition deposit?

I’ve applied to JMU, but haven’t separated yet, so I do not have a DD-214. What do I do?

Can I get credit for my military service?

How do I request my military transcript?

I’ve been called to active duty. What is JMU’s policy regarding this?

Who determines if I qualify for instate tuition?

How can I connect with other veterans/services members on campus?

What are the different ways to come into JMU?

Where do I find my student ID number?

How do I activate my e-ID?

I have forgotten my E-ID password. How do I reset it?

What is MyMadison?

What is Blackboard?

How do I find out what books I need?

What is a JACard and how do I get mine?

What is FLEX?

How do I set up my e-mail account?

How do I get my mail?

Do I need to pay the $250 deposit? Will I get this money back?

How do I buy a parking pass?

How do I contact a professor?

Who is my advisor?

Am I required to live on campus?

Do I need to buy a meal plan?

Where can I eat on campus?

Do I really need to take the Math Placement Exam?

Do I have to take the Tech Level 1 Test/Honor Code Test/ISST Test? When and where do I complete them?

What’s a Foreign Language Placement Exam?

How do I register for classes?

How do I add or drop a class?

How can I add or drop a class after the deadlines?

What is a block course/8W1/8W2?

I am choosing my schedule. How do I know if I can make it to my classes on time?

Will a hold on my account prevent me from registering for classes? How can I find out if I have a hold on my account?

I didn’t get into the class I need. What do I do?

I have AP and IB credit and/or college credit from dual enrollment earned during high school. How do I transfer those credits to JMU?

My parents want my grades.  Will you give the grades to them?

I need an official copy of my transcript, what do I do?

Can I repeat a class if I didn’t get a good grade?

How do I declare/change my major or minor?

What is FERPA?

What is the cost for Tuition each year?

Where do I go to pay my bill?

Where can I find out about scholarships?

What’s FAFSA? Do I have to complete it? What’s the deadline?

What is UDAP?

What services do Disability Services provide?

Where do I get a bus schedule? How do I read it?

I think I may be getting sick. What should I do?

Is there a campus directory?

I want to get involved on campus. How can I find out what clubs/organizations JMU has?

What is Assessment Day? Do I have to participate?

I think I’m ready to graduate – what do I do?