A-to-Z Index

JMU's Annual Student Perception Survey Questions Relating to Their Personal Safety Issues

One instrument utilized by the university in gauging how well, in the minds of its student community, the Office of Public Safety's Police unit is living up to the commitment to its expressed mission is the annual student perception survey. The mission of the Office of Public Safety and its components is to support and advance the educational purpose of the University by coordinating activities with other organizational units and the promotion of the general goals and objectives of the University through provision of a safe and secure environment for learning and personal development.

Public Safety feedback excerpted from the annual Student Perception Survey, responded to in terms of Strongly Disagree, Disagree, Agree, Strongly Agree, No Basis to Judge:

  1.  
    • The James Madison University Police officer was professional.
    • The dispatcher was professional.
    • The cadet(s) were professional.
    • The officer was understanding and unbiased in his/her approach.
    • The dispatcher was understanding and unbiased in his/her manner.
    • The cadet(s) were understanding and unbiased in their manner.
    • The James Madison University Police officer was sincere in his/her concern for my well being.
    • The dispatcher was sincere in his/her concern for my well being.
    • The cadet(s) were sincere in their concern for my well being.
    • The officer's response was timely.
    • The dispatcher was able to answer the phone by the fifth ring.
    • The officer offered additional assistance or referral.
    • The dispatcher offered additional assistance or referral.
    • The officer provided adequate information/advice.
    • The dispatcher provided adequate information/advice.
    • Safety & security were factors in my decision to live on campus.
    • I feel safe in the parking lots.
    • I feel safe walking or jogging on campus.
    • I feel safe in activity buildings.
    • Police officers and cadets contribute to the security and safety of my hall and campus overall.
    • The biweekly police log which appears in "The Breeze" (student newspaper) and on our web site contributes to my security and safety awareness (also see http://www.jmu.edu/pubsafety/index.shtml and go to proper links).
    • I am aware of the campus escort service provided by the campus police cadets.
    • The campus escort service meets my needs.
    • My overall perceptions of James Madison University's Public Safety Department are favorable.
  2. When I have had interactions with staff from the Department of Public Safety:

This survey is conducted and administered each year by the Office of Residence Life, a component of the Division of Student Affairs, an office separate from and independent of the Office of Public Safety. Public Safety is a component of the Office of Resource Planning, Division of Administration and Finance.