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Direct Deposit Self Service

You have three options to change your direct deposit account information—you can edit an existing account, delete an existing account or add a new account. Please remember that if you enter incorrect banking information, it will cause the deposit to be rejected. If the funds are returned to JMU, this may take up to 5 business days. Payment cannot be made to you until the bank returns your money to JMU. There are no emergency funds available to expedite this process. Make every effort to confirm that your account information is correct prior to saving.

Edit an Account

You may choose to edit an existing account for several reasons:

  1. You want to adjust the amount or percentage of a direct deposit that is distributed to this account.
  2. You need to change your bank routing number or account number.
  3. You want to change the deposit order in which your direct deposit is distributed to the listed accounts.

To edit an existing account, click the Edit button next to the appropriate account. You can change the Account Type from Checking to Savings, enter a new routing number and account number, change the deposit type to either Percent or Amount, enter a percentage or dollar amount, or change the Deposit Order for that account. Review your changes and click the Save button when you are positive there are no errors.

Delete an Account

You may choose to delete an existing account if you no longer want to distribute any of the direct deposit to that account. However, you will not be able to delete an account with a Deposit Type = “Balance.” To delete an account, click the Delete button next to the appropriate account. You will be prompted to confirm that you wish to delete this account. Select “Yes-Delete” or “No-Do Not Delete.”

Add an Account

You may add an account when you wish to distribute your deposit to multiple accounts. For example, you want $50 of every deposit to go to your savings account, $50 to go to a savings account for your children, and the balance to go to your joint checking account.

To add an account, select the Add Account button and complete the information. Review your data entry and click the Save button when you are positive there are no errors. You may have up to four accounts.

TIPS:

  • Once you enter a correct routing number and tab out of the field, your bank name should appear to the right. If it does not, please check your routing number. You will not be able to save your changes without a valid routing number.
  • You must have exactly one “Balance” account. Any changes to that account must be performed by editing the existing account.
  • The "Deposit Order" field helps you prioritize the order in which your deposit is distributed. For example, the account with a Deposit Order of “1” will be processed first, then “2” and “999” would be last.
  • Determine when your bank account changes will take effect using the Effective Date Table .
  • You may add or edit information for multiple direct deposit accounts in a single self-service transaction. Please keep in mind that once the transaction changes are entered and saved, and you have navigated off the Self-Service Direct Deposit Page, you cannot make additional changes in Self Service Direct Deposit on the same day. The system only permits one on-line direct deposit change per day.