Frequently Asked Questions




What kind of classes does LLI offer?

All of our classes are non-credit. We offer a wide variety of classes – history, art, music, current events, religion, science, literature, languages, hobbies and many others. Classes are led by current or retired faculty from JMU and the surrounding schools, and by community members with a particular interest or skill to share. There are two, five week long sessions in fall semester, and three, five week long sessions in spring semester. Classes are usually held once a week for two hours. Some classes are held during the summer, usually with a shorter time frame.

How can I sign up for LLI classes or events?

There is no age restriction to joining LLI, however, most LLI classes and events are open only to members. Membership is $20 a year, July 1-June 30. Currently we are offering a free first year membership if you agree to receive our publications online. Classes are usually $35 for a 10 hour class. Trips and special events are priced individually.

There is no charge or preregistration to attend the Brown Bag Learning Lunches. These are open to the public as a way to get to know LLI.

Course and Trip Registrations - will not be accepted by telephone or email.

A completed registration form, accompanied by the course or trip fee, and membership fee, if applicable, must be received in the LLI office before your name will be added to the course or trip roster. You may register online or by USPS. We are pleased to accept MasterCard, Visa, and Discover credit cards (plus $5 convenience fee).

All courses require a minimum of eight participants, and have a maximum number of participants, based on location space, so get your registration for all sessions in early! To insure proper registration and allow adequate time to prepare class materials, please register for classes no later than one week before classes begin.

Scholarships

The JMU-LLI is pleased to be able to offer class scholarships. Please encourage individuals who may otherwise hesitate to join us to inquire about a scholarship by calling the LLI office.

Do I get any confirmation about my registration and payment?

Yes. If you pay online, you’ll automatically get the confirmation by e-mail.
If you mail in a check, we can send you the confirmation by e-mail or by postal mail.

Where are classes held?

Depending on the requirements of the courses, class size, and availability of space, classes are held at facilities in the community such as: the Ice House, American National University, various retirement communities, churches, and activity centers.  Access to parking is always taken into consideration. 

How will I know when a course is cancelled?

The LLI Office will contact you by e-mail and/or by phone as soon as course cancellation is made. You will be offered the chance to register for a different class or receive a refund. Check refunds may take at least 30 days to receive.

Class cancellations due to weather/climatic conditions: If JMU is delayed, closed, or closes early due to bad weather, then LLI classes will be cancelled. Please tune into WSVA 550 AM radio or WHSV TV. We will make every effort to reschedule cancelled classes.

Refunds/Cancellations: As approved by the Administration/Finance Committee and the Advisory Board, full refunds (except membership fees) will be issued up to the beginning of courses. Please allow 30 days for refunds. No refunds will be issued after the first class meets. Please see specific trip for refund/cancellation policy.

How can I get more information about your programs?

Please contact the Lifelong Learning Institute office at (540)568-2923 or email us at lli@jmu.edu.

How do I create a new user account?

In order to register for LLI non-credit courses online, you must have an account with the JMU Outreach & Engagement non-credit registration system. Creating an account gives you online access to enroll in LLI courses, view your registration history, change your address and more.


You can go to our Sign up page to create a new account. Note: you must have an email address to set up an account with us. The email address cannot be assigned to another user in our system. If the email address is assigned to another user, you will be notified and given the opportunity to enter a new email address. Each member must have a unique email address.

What courses do you currently offer?

To view a list of courses currently offered you can click here, or select the courses tab at the top.

How do I register for a course?

To register for a course:

  1. Look Up Course - look up the course you want to enroll in on our page. Select Lifelong Learning Institute to view our available courses and Course Schedule events.
  2. Click the “Enroll Yourself” or “Enroll Someone Else” button on the Course Information page to start the registration process. To enroll someone else you must have their user account information.
  3. Logon - log on to the system. Note: if you're already logged on, this step will be skipped.
  4. Add More Courses - if you are enrolling in other courses, click the Save to Cart and Add More Courses button and repeat steps 1, and 2. Otherwise, continue to step 6.
  5. Register for Selected Courses - once you have added all the desired courses to your Enrollment, click the Proceed to Checkout button to continue the registration process.
  6. Make Payment - Choose "Submit" to pay online with a credit card***. A $5 convenience fee will be added to the total amount due for courses and events selected.
  7. Registration Confirmed - the Registration Confirmation page now opens notifying you that you are enrolled in the course(s). A confirmation email with the registration specifics is also sent to your email address. At this time, you can safely log off the system.

***Important note for those paying by credit card***
Please have cookies enabled and private browsing disabled when paying by credit card. Once you click submit for credit card payment, you are redirected to the credit card payment processor. Do not use your back button or navigate away from the page until you have successfully completed your payment. Failure to do so will cause your registration and payment to not process properly. Please contact our office if you do not receive the registration confirmation screen after payment is processed.

Which methods of payment do you accept online?

We accept Visa, MasterCard, Discover, and American Express. There is a $5 processing fee to pay by credit card. If you would prefer to pay by check, choose "Bill" on the payment screen and we will email you an invoice with instructions on how to remit payment. *Please note that some programs and events may only accept credit card payments.

What do I do if I've lost my password?

You can send a request for your password to be sent to your email address on our Lookup Password page.

How can I find out what courses I'm registered in?

To see a list of courses in which you are enrolled, visit the Registration History page then click the appropriate button:

  • Upcoming Courses - view a list of your upcoming courses with dates and location
  • Completed Courses - view a list of completed courses

How can I volunteer?

  • Become a committee volunteer: Whether it’s making suggestions, finding instructors, making follow up calls, planning a trip or a Forbes and dinner event, these things just don’t happen. It takes the work of volunteers to pull together a great semester.
  • Teach something: The curriculum and social committees are always looking for new instructors and topics. Whether it’s you or someone you know who is an expert in their field and has a passion to share.
  • Catalog Distribution: Help to distribute catalogs to various locations.
  • Writers: Our publications need writers and editors for the newsletters and program guides.
  • Class Assistants: Greet class members, check attendance, make announcements, and assist in the distribution of handouts and evaluations.
  • Make a donation: Your donation will provide the needed resources to carry out an ambitious membership and publicity program designed to expand our outreach and attract new members. Donations to the JMU-LLI are tax-deductible. Please make a separate check out to James Madison Foundation Inc. Include on the memo line of your check: Fund # 1002239. Mail your check to: Gifts and Records, JMU Advancement Gifts and Records, 220 University Blvd., MSC 3603, Harrisonburg, VA 22807 or give online.

I would like to teach a class.

Please follow this link to fill out a request form. We will contact you after reviewing the request.

https://docs.google.com/forms/d/1qNLfN6FYK8swP5nMqwiFWdHXaKj9N-zAT4qHVfPppyI/viewform?usp=send_form

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