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James Madison University has partnered with www.MyResNet.com (Apogee) to provide internet service and support to all of our residence halls. To make sure you're connected, follow the steps below to register for service!


Set Up an Account

Once you've received your housing assignment, using your @dukes.jmu.edu email address, register for an account at www.MyResNet.com It's a great idea to get this set up before arriving on campus so you can login and access the wired and/or wireless network on the day you arrive.

 


Choose Your Service Level

Because everyone uses the internet differently, MyResNet lets you choose the ResNet service that's right for you!

myresnet speed options


 

Connect Your Computer

  1. For Wi-Fi, choose the network named "MyResNet" (for5Ghz devices) OR "MyResNet Legacy" (for 2.4Ghz devices)
  2. Open a browser - You will be re-directed to the MyResNet Splash page.
  3. Select "Click here to continue."
  4. At the bottom of the page, copy and paste "MAC address" into a word document. You will need that later. 
  5. Click "Create an account."
  6. Fill in your information.
  7. Select "Add devices."
  8. Select your device and input MAC address. You will need to do this for all your devices.
  9. Restart your device. 

 


 

Connect Your Other Devices and Increase Your Internet Speed

Make sure that all your other devices like smartphones, tablets, and game systems are registered. If you use a device that has not been added, you will be prompted to add that device using the device's MAC address. Please follow these instructions to add your additional devices to your MyResNet portal. 

 1. When you connect a device to MyResNet that is not registered, you will see this screen:

 myresnet welcome screen

2. Once you click continue, you'll need to either create an account or log into your account. You'll notice the MAC address for your device is listed at the very bottom. Jot this down!

 myresnet create account

3. Once you login or create an account, you'll be re-directed to your MyResNet dashboard. Select Add Device, and input your MAC address from step #2. 

 myresnet dashboard

 

Here's a video to help! 

 

 


Need Some Help?

If you need any help registering or connecting your devices, a MyResNet support representative is available 24 hours a day to assist you.

logan bachmann 

Meet Logan Bachmann! JMU's MyResNet Field Services Coordinator

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