Harrisonburg Paratransit
Office of Disability Services
Harrisonburg Department of Public Transportation Paratransit Service
What is HDPT Paratransit?
- Harrisonburg Paratransit is a wheelchair accessible public transportation service operated by the Harrisonburg Department of Public Transportation (HDPT). The service is for persons who cannot use their own vehicle or a transit bus due to a temporary or permanent disability that impairs mobility.
What is the service area for HDPT Paratransit?
- The service is offered for trips within the city of Harrisonburg and on the JMU campus.
When can I access HDPT Paratransit?
- The service is available during the same hours that the Harrisonburg Department of Public Transportation operates its' bus system.
How much does it cost to ride HDPT Paratransit?
- There is no fee for JMU students to access HDPT Paratransit Service.
How do I apply for services?
- Contact the Office of Disability Services (ODS) and make arrangements to submit Paratransit Registration form and documentation.
- ODS will accept these materials via personal delivery, fax, mail, etc.
- ODS will register you for services and authorize use of the Paratransit service.
- Set up an appointment with ODS to discuss your situation if you need additional accommodations.
How do I schedule services?
- The traveler is responsible for managing their own schedule with Paratransit.
- Call Paratransit (432-0492) at least 24 hours before you need to use the service and give them your schedule of pick-up / drop-off times and locations.
- Be very specific regarding pick-up locations - verify all locations and times with Paratransit.
- This service is provided on a week-by-week basis. You must call your schedule in to HDPT Paratransit Service each week to continue services.
Other (Very) Important Information
- DO NOT keep the driver waiting. Be at your pickup location at the time you requested.
- If you must cancel a trip, call 432-0492 as soon as possible.
- Two no shows for a scheduled pick-up without notifying Paratransit will result in a suspension of services. You must then contact ODS and your need with be re-evaluated.
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