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What do I do if I forget my username?

From the login page select the “I Forgot My Username/Password” link, found just below the Login button. You will be prompted to enter your email address, an email containing your username will be emailed to you.

What do I do if I forget my password?

If you forget your password, you may reset it from the login page by selecting the “I Forgot My Username/Password” link. Enter your username and click the “Retrieve Secret Question” button. After entering the answer to your secret question, select “Submit” and your password will be reset to be the same as your username. The next time you log in you will be prompted to change your password. If you cannot remember the answer to your question, contact Human Resources at 540-568-3597.

How do I create an application?

On the left side of the screen select the “Search Job Openings” link. Locate the position you are interested in and select the “View” link under the job title. Then select “Apply for this Posting” button and follow the instructions to complete the application process.

How do I edit my application?

Once you have logged in to JobLink, select the “Manage Applications” link on the left side of the screen. You will then be able to select which type of application you would like to edit (example: Edit Faculty Profile, Edit Staff Application or Edit Student Application). Please be aware that once you submit an application for a particular job you will not be able to edit that application.

Where do I attach my cover letter/resume?

This is one of the last steps in the application process. After you click on the “Apply for this Posting” button, the system will prompt you to attach any necessary documents after completing the application.

The system is not letting me finish attaching documents?

Documents that are required are denoted with an asterisks (*) in the “Required” column. The system will not allow you to finish applying if you have not attached these materials. You will only be able to upload documents requested by the search committee.

How can I check the status of my application?

When you log in to JobLink, on the far right there will be a “Status” column. This column will advise if your status is “In Progress” or “Filled.” This is the best way to get updated information.

I cannot find the position I was looking for?

There are several ways to search for a posting in JobLink. On the left side of the screen select the “Search Job Openings” link.

  • You can view all of JMU’s open positions by simply clicking on the “Search” button at the bottom of the page.

  • If you know the posting number (040_ _ _ _) you can type it into the “Request/Posting Number” field and select the search button at the bottom of the screen.

  • You may search by position type by selecting a classification from the “Position Type” drop down menu.

  • You may search by College/Division by selecting an area of campus from the drop down menu.

  • There are three key word search fields that allow you to search by a keyword in the General Info., Duties & Responsibilities, and Working Title fields. Type in a key word(s) and select the search button at the bottom of the screen.

*Please note that if a position has been closed or filled it will no longer be listed on the JobLink website.

Do I need to send any other information?

Any additional material that a department may request will be indicated in the “Special Instructions to Applicants” field located just below the “Qualifications” field.

What happens after I finish applying?

After you have received a confirmation number the search committee of that particular search will be able to view your application. The department will then contact those individuals whom they wish to interview. Candidates not selected for an interview will receive an email once the position is filled.

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