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Employee Ombudsperson Additional Resources

Department of Human Resource Management
A complete list of the Commonwealth of Virginia’s Human Resource policies through DHRM

Employee Assistance Program  
The EAP is a confidential assessment, referral and short-term, problem-solving service available to all employees and qualified members of their households through the employee's health plan. ValueOptions Behavioral Health administrators this program for JMU employees. Prior to receiving treatment, contact ValueOptions at 1-866-725-0602 for preauthorization and to ask for your four free visits under this program. Counselors can assist with mental health, alcohol or drug abuse assessment, child or elder care, grief counseling, and legal or financial services. Referral from your Primary Care Physician is not necessary. Visit the ValueOptions Web site for a list of available EAP services and assistance.

Employee Mediation Services
Consider mediation to resolve conflict. Mediation is a process designed to encourage open conversation between the parties where participants are able to have honest dialogue. Issues are addressed and solutions are reached at the base level, instead of moving up the chain-of- command. The process includes a time for each individual to state his or her issues in an informal and non-adversarial way. The goal is to find common ground and then reach an agreement or solution to the problem. Mediation services are generally free and available to individuals as well as groups. E-mail mediation@jmu.edu or contact the Mediation Services Coordinator at 540-568-3967 for assistance.

Employment Dispute Resolution
EDR’s mission is to provide state agencies and their employees with a broad range of workplace dispute resolution tools that assure solutions consistent with the Commonwealth's human resource policies and related law.

The Office of Employment Dispute Resolution’s services include:
Mediation (In addition to JMU Mediation Services)
Grievance Procedure
Division of Hearings

Faculty Ombudsperson


HR Service Contacts

HR Staff List and Organizational Chart

Office of the Dean of Students

Office of Equal Opportunity

Training and Development

University Policies
A comprehensive list of university policies