Patient Advocate

At James Madison University Health Center, all of our staff members understand ourselves to be partners with patients and other users of our services and advocates for their care, recovery and health. We hope everyone who uses our services will ask questions, state needs, express concerns or problems, and offer feedback to any staff person involved in their care or in administrative processes connected with their visit.

Our goal is to provide care that is considerate and respectful of your rights and needs as a patient. If a concern should develop while you are in our health center, we are committed to addressing your concerns promptly and we will make every effort to help resolve it in a timely manner.

We encourage you to inform us of any concerns you may have about the service and the care you receive.  You may speak with your physician or nurse about your issues and concerns. In the event you do not feel satisfied with their response, you may contact the Patient Advocate's office at 540.568.7777 or email: patientadvocate@jmu.edu.