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University Services

Academic Affairs Mission Statement
Administration and Finance Mission Statement
Student Affairs and University Planning Mission Statement
Business Services
Disability Services
Multicultural Student Services
Office of Equal Opportunity
Office of Judicial Affairs
Public Safety
Residence Life
Student Government Association
Student Handbook
University Health Center
University Recreation
University Unions
Withdrawal from the University
Your Right To Know

Academic Affairs Mission Statement
     Phone: (540) 568-6616
     Web site:

Our mission is to provide an exceptional educational experience, designed to meet the changing needs of our students in society and dedicated to achieving the highest level of excellence within our academic programs.

We strive to focus on the student both as an individual and as a member of the global community. Our faculty are dedicated mentors who are scholars, innovative teachers, and models of responsibility and accountability. Our staff are creative and talented colleagues who are committed to providing a supportive environment that facilitates learning and development.

Administration and Finance Mission Statement
     Web site:

The Division of Administration and Finance is committed to the preparation of students to be educated and enlightened citizens who will lead productive and meaningful lives. The division supports the university's commitment to excellence by empowering our staff to communicate effectively with the university community and provide proactive approaches to satisfy customer expectations.

Student Affairs and University Planning Mission Statement
     Phone: (540) 568-3685
     Fax: (540) 568-2338
     Web site:

We are committed to preparing students to be educated and enlightened citizens who will lead productive and meaningful lives.

Business Services
     211 Bluestone Drive, MSC 2902
     Phone: (540) 568-6121
     Web site:

The JMU Bookstore stocks all textbooks used by the academic schools and departments, as well as a large selection of general and technical books. The store also sells school, office and computer supplies, software, clothing, gifts, magazines and greeting cards. For students' convenience, the bookstore provides the following services:
Card Services
     Warren Hall, Third Floor, MSC 3532
     Phone: (540) 568-6446
     Fax: (540) 568-1749
     Web site:

Card Services issues the JMU access card (JAC), which is the official identification card for all members of the university community. The JAC allows access to various campus facilities and services. It is also used for meal plans, dining dollar declining balance accounts and FLEX declining balance accounts, all of which are administered by Card Services. FLEX declining balance accounts are honored for purchases or services in the following areas: bookstore, on-campus copy centers and copy machines, game room, library fines, Mister Chips convenience store, postal services, University Health Center, University Recreation Center, Printing Labs located across campus, Masterpiece Theatre, Parking Services, UPB movies, on-campus vending machines, Warren Hall Ticket Office and all dining services locations as well as many off-campus locations.

For more information on JAC, declining balance accounts and meal plans, including prices, restrictions and guidelines, contact Card Services.

Copy Center
     1031 S. Main St., Suite 31, MSC 5722
     Phone: (540) 568-7842
     Fax: (540) 568-3832

     HHS, Room 1002, MSC 4311
     Phone: (540) 568-8731
     Fax: (540) 568-8736

The University Copy Centers are owned and operated by the university as a service to the campus community. There are two locations conveniently operating extended hours and providing a full range of photocopying services. Academic coursepack service, copyright permission service, full color copying, digital copying and digital file storage, network printing, binding, laminating and express photocopying service is available. Hours of operation vary according to location. All centers are closed for university holidays.

Dining Services
     Gibbons Hall, Entrance 7, MSC 0901
     Phone: (540) 568-6751
     Fax: (540) 568-3478
     Web site:

Nutrition is important throughout life, and the college years are no exception. JMU Dining Services is one of the largest departments at the university, supporting the academic life of the entire community seven days per week with convenient, tasty meals and refreshments. The department serves the entire campus in 14 different venues across campus, ranging from espresso bars to cheeseburgers.

Students need Dining Services in varying amounts and ways. Those who live on campus rely heavily on the department for both sustenance and an enhanced quality of life. Full-time and part-time students residing off campus usually need fewer on-campus meals, but Dining Services provides a haven for between classes. In addition to being a source of good, nutritious meals, the various dining facilities offer a way to join in campus life and make friends.

To meet the varied needs of individual students, Dining Services provides different meal plans. All on-campus residents may choose from among three meal plans, which come with the "Student Housing and Food Contract." They are the 19-Meal Plan, the 14-Meal Plan and Any-11-Premier Meal Plan. All of these plans provide the student with more good food at less cost per meal than any other means available. Commuters, who do not automatically have meal plans, may purchase any of the on-campus plans and have the additional options of a ten, five and three meal plan.

The department also offers declining balance accounts that operate similar to a debit card. Students using this plan, called Dining Dollars, get a five-percent discount and pay no sales tax on anything they buy. Cash sales are also welcome at all Dining Services locations.

For information, questions or to purchase meal plans, call Card Services or stop by Warren Hall, Third Floor. Brochures and information may be obtained from the Dining Services Administration Office located in Gibbons Hall, Entrance 7.

Parking Services
     Parking Deck, 381 Bluestone Drive, MSC 1301
     Phone: (540) 568-3300
     Web site:

All vehicles parked on property owned, operated or leased by James Madison University are required to display a valid JMU parking permit. For information regarding the university's parking regulations refer to the Parking and Traffic Regulations Handbook. A copy of the handbook may be obtained free of charge upon request at the Parking Services office. Updated information can be obtained throughout the academic year by accessing our Web site. For additional questions and concerns contact Parking Services between 7:00 a.m. and 4:30 p.m. Monday through Friday.

Community Service-Learning
     Wilson Hall, Room 201, MSC 1011
     Voice: (540) 568-2373
     Fax: (540) 568-6719
     Web site:

Community-service programs allow students to learn and develop through active participation in thoughtfully organized community service. Students, faculty, staff and community agencies partner to help prepare students for lifelong community service and civic engagement. Alternative break programs are student led and developed service trips to locations in the United States and abroad. Most trips occur spring break week, but trips may be offered during any academic break. America Reads and Community Work Study, part of the Federal Work Study financial aid program, place students in elementary schools to tutor in reading and in community service agencies that address a variety of community needs.

Counseling & Student Development Center (CSDC)
     Varner House, Room 101, MSC 0801
     Phone: (540) 568-6552
     Fax: (540) 568-8096
     Web site:

The CSDC provides free, confidential personal counseling services to all full-time JMU students. Appointments can be made in person or over the phone (568-6552). After-hours crisis services may be accessed by contacting the Office of Public Safety (568-6911).

Counseling at the CSDC frequently involves issues such as relationship problems, self-esteem, depression, anxiety/stress, eating and body image concerns, and difficulty adjusting to college life. Services include
Disability Services
     Wilson Hall, Room 107
     Voice/TDD: (540) 568-6705
     Fax: (540) 568-7099
     Web site:

The Office of Disability Services ensures that the university complies with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA). Section 504 and the ADA guarantee the rights of all students with documented disabilities equal access to an education, which is limited only by personal ability and not by their disability.

Our mission is to assist the university in creating an accessible community where students with disabilities have an equal opportunity to fully participate in their educational experience at JMU. We cooperate through partnerships with students, faculty and staff to provide reasonable accommodations, services and programs that enable equal access and encourage and assist students in the development of independence, responsibility and effective self-advocacy.

Individuals eligible for services include, but are not limited to, those with the following:
Depending on an individual's special needs, the following services may be available to JMU students with documented disabilities:
To provide effective and reasonable accommodations, documentation of a disability is required. All documentation must:
Disabilities involving learning (such as learning disabilities, ADD or ADHD, and traumatic brain injuries, must also:
For complete and detailed guidelines refer to

Contact Disability Services for more information on how to secure accommodations for students with disabilities or information about policies, procedures and resources regarding services for students with disabilities.

Multicultural Student Services
     Warren Hall, Room 245, MSC 3504
     Phone: (540) 568-6636
     Fax: (540) 568-3360
     Web site:

Multicultural Student Services celebrates the diversity of our students by fostering student growth and development, heightening awareness, and educating our constituents regarding ethnic and cultural diversity.

Our purpose is
The office works diligently to provide the following services:

Recruitment and Retention Cultural Programming and Awareness Student Support
Leadership Development
Office of Equal Opportunity
     1017 Harrison St., Harrisonburg, VA 22807, MSC 5802
     Voice/TDD: (540) 568-6991
     Fax: (540) 568-7992
     Web site:

The Office of Equal Opportunity promotes the practice of and adherence to the equal opportunity policies of James Madison University. Bringing diversity to JMU, the program assists in the identification and recruitment of qualified individuals who normally have been underrepresented in the university. It also sponsors workshops on various subjects such as sexual harassment, disabilities, affirmative action, etc. The Office of Equal Opportunity also provides a place where individuals who feel that they have been subjected to harassment or discrimination due to race, color, national origin, religion, gender, age, veteran status, political affiliation or disability can file a complaint for an impartial resolution. Inquires may directed to the Office of Equal Opportunity.

Office of Judicial Affairs
     Fredrickson C101, MSC 2901
     Phone: (540) 568-6218
     Fax: (540) 568-2807
     Web site:

The Office of Judicial Affairs is committed to promoting student learning, civic responsibility and, in partnership with others, developing the environment necessary for the university to best achieve its educational mission. For further information about the Office of Judicial Affairs, call or visit the Web site.

     University Withdrawal
     Wilson Hall, Room 113, MSC 1022
     Phone: (540) 568-6183

     Other Services
     Taylor Hall, Room 300, MSC 3534
     Phone: (540) 568-6468
     Web site:

The traditional role of the university ombudsperson is divided into two separate functions: university withdrawals and all other ombudsperson services including notification of class absences. Dr. Al Menard works with students who wish to withdraw from the university and Dr. Jim McConnel works with students on all other ombudsperson concerns.

These representatives are committed to providing students with impartial, independent and confidential support regarding university policy, procedure and regulations. Through collaboration with the student, they: Public Safety
     Shenandoah Hall, MSC 6302
     Phone: (540) 568-6913
     Fax: (540) 568-7926
     Web site:

The Office of Public Safety consists of law enforcement and safety services. The office supports and advances the educational purposes of the university through the provision of a safe and secure environment for learning, working and personal development.

The university police are commissioned officers with comprehensive law enforcement powers. University police continually patrol JMU's campus and facilities, providing full-service protection to the JMU campus community.

The Campus Police Cadet Program carefully screens and trains students to aid the university police. Cadets are on duty from 7 p.m. until 2 a.m. each weeknight and until 3 a.m. on weekends. Cadets are responsible for patrolling the campus and securing academic and administrative buildings each evening. In addition, they provide escort services to students walking across campus. When cadets are off duty, university police officers escort students as needed.

The university safety engineer is responsible for conducting safety surveys and inspections; investigating fires, hazardous material spills and other dangerous conditions and providing environmental and workplace safety and health awareness training.

Residence Life
     Huffman Hall, MSC 2401
     Phone: (540) 568-6275
     Fax: (540) 568-6280
     Web site:

The Office of Residence Life oversees multiple functions related to living and learning at James Madison University. Offices and programs within the department focus on student learning, student development, and successful transitions throughout the university experience. This department includes the First-Year Involvement Center (FYI), Residential Learning Programs, Housing Operations and Business Operations.

Graduate Student Housing
The university sponsors a limited number of efficiency apartments for upper-class and graduate students. Students interested in more information regarding university housing may contact the Office of Residence Life.

Student Government Association
     Taylor Hall, Room 203, JMU Box 3523
     Phone: (540) 568-6376
     Fax: (540) 568-6377
     Web site:

Students, faculty and administration share the responsibility for governing JMU. They are represented on the University Council, on its commissions and on standing and special committees reporting to these bodies.

The Student Government Association collectively represents the university student population. SGA promotes the welfare of students by providing the medium through which students can actively voice their concerns and by serving as a liaison between the students, faculty and administration at JMU.

Student Handbook
     Web site:

The student handbook contains a wealth of information about university policies and regulations, university facilities and student organizations.

The student handbook can be accessed online at

University Health Center
     University Health Center, MSC 7901
     Phone: (540) 568-6178
     Fax: (540) 568-7803
     Web site:

The University Health Center is committed to providing quality medical care and health education focused on helping students learn more about their personal health and wellness and treating acute illnesses and concerns. The center is staffed by the following personnel:
To be eligible for treatment, students must have a current, completed heath record on file at the University Health Center. Furthermore, the Code of Virginia requires that all full-time students provide documentation of their immunizations.

University Recreation
     University Recreation Center, MSC 3901
     Phone: (540) 568-8732
     Fax: (540) 568-8701
     Web site:

University Recreation promotes and advances healthy lifestyles through participation opportunities, educational experiences and supportive services. Our qualified staff is committed to excellence and attentive to the developmental needs of our participants.

All University Recreation programs are administratively housed in the University Recreation Center (UREC) located near the JMU Convocation Center. A valid JMU Access Card (JAC) is needed to enter the building. Program areas include Adventure, Aquatics and Safety, Fitness and Nutrition, Group Fitness and Wellness, Intramural and Informal, and Sport Clubs and Youth Programs. Registration is available on-line for Group Fitness Classes and for Intramural Sports. All other programs can be registered for in person at the UREC Welcome Center.

The University Recreation Center houses a multi-level fitness and wellness center with 140,000 square feet of activity space. Building highlights include a 33-foot climbing wall, seven racquetball courts, four basketball/volleyball courts, indoor track, cardio theater, indoor pool/sauna/spa area, locker rooms, outdoor courtyard with sand volleyball, outdoor turf field, outdoor low ropes course and group fitness/multipurpose studios. UREC also houses an Equipment Center where sports and camping/outdoor equipment can be checked out or rented.

University Unions
     Taylor Hall, Room 205 B, MSC 3501
     Phone: (540) 568-3341
     Fax: (540) 568-6444
     Web site:

The University Unions department responds to the needs of the entire JMU community, through facilities, services, programs and resources. The Unions provide experiential learning opportunities, which support the university's mission of student learning and development.

The University Unions department reflects a broad range of programs and services, which represent all members of the university community. The University Unions facilities are the gathering places for the campus, with meeting rooms, assembly spaces, lounges and support services available. They are places where ideas come to life, learning is put into practice and the various constituencies of the campus find common ground.

The University Unions department is comprised of the following units:
Events & Conferences
     Taylor Hall, Room 233, MSC 3501
     Phone: (540) 568-6330
     Fax: (540) 568-6444
     Web site:

Events & Conferences provides a comprehensive approach to the coordination of services necessary for campus events as well as coordination of scheduled meetings and conferences throughout the year.

Facilities Services
     Warren Hall - Taylor Hall - Grafton/Stovall, MSC 3501
     Phone: (540) 568-6330
     Festival Conference and Student Center, MSC 4201
     Phone: (540) 568-2593

Four buildings house the programs and services which the University Unions provide for the JMU community. They are Grafton-Stovall Theatre, Warren Hall, Taylor Hall, and Festival Conference & Student Center. In addition, the University Information Welcome Center is located in Sonner Hall. The Facilities Services areas address physical building and operations concerns in these spaces.

Student Organization Services
     Taylor Hall, Room 205 A, MSC 3501
     Phone: (540) 568-6613
     Fax: (540) 568-6444
     Web site:

Student Organization Services houses Clubs & Organizations, Fraternity/Sorority Life, and the University Program Board and is located in Taylor Hall. SOS provides a wide range of educational, social and cultural events, as well as support services for all JMU student clubs and organizations. Student Organization Night at the beginning of each semester offers an opportunity for all students to meet members of clubs, learn about organizations and discover how to become involved with them.

Clubs and Organizations
     Taylor Hall, Room 205A, MSC 3501
     Phone: (540) 568-6613
     Fax: (540) 568-6444
     Web site:

Clubs and Organizations provides services to the more than 280 recognized student organizations at JMU and provides information about recognized student organizations to the JMU community. Programs provide members, officers and advisers of student organizations with opportunities to educate themselves and improve their organizations. Students are invited to stop by and learn more about involvement opportunities at JMU. Student organizations offer students a leadership laboratory in which to apply their knowledge and skills.

Fraternity/Sorority Life
     Taylor Hall, Room 205A, MSC 3501
     Phone: (540) 568-8157
     Fax: (540) 568-2382
     Web site:

The University Unions work with fraternities and sororities to foster cooperation and communication among the chapters, the university and the community. The staff advises the Inter-Fraternity and Panhellenic Councils and also works with the individual chapters in promoting leadership, involvement and service. The University Unions are committed to the development and growth of the fraternity and sorority community by implementing programs and workshops to facilitate the many aspects of Fraternity/Sorority Life.

University Program Board
     Taylor Hall, Room 234, MSC 3501
     Phone: (540) 568-6217
     Fax: (540) 568-3424
     Web site:

Campus entertainment is scheduled through the University Program Board, a student organization advised through the University Unions. Concerts, films, speakers, trips and numerous other activities designed to complement the educational mission of JMU are arranged by the UPB. The board also solicits collaborative programs with other student organizations, university departments and schools. Committees for which students may volunteer include film, club, musical events, global awareness and contemporary issues, tickets, technical services, publicity, public relations, financial management, internal student development and communications.

Taylor Down Under
     Taylor Hall, Room 102, MSC 3511
     Phone: (540) 568-7853
     Web site:

Taylor Down Under, located on the ground floor of Taylor Hall, includes the Off-Campus Life, TDU Services, the Corner Pocket Game Room and Coffee Bar. The TDU lounge area was developed with the commuter student in mind but has become a popular hang out for all students. This area offers computers for student use, daily newspapers, television, evening entertainment on the TDU Stage, comfortable futons and tables and a University Information site. University Information at Taylor, operated by student employees is one of four sites across campus for front line information about JMU and the Harrisonburg community. Off Campus Life is concerned with the needs and education of our commuter students who are preparing to live off campus. OCL offers regular office hours, a Web site, updated housing listings, educational programs and conflict resolution service. The award-winning UDAP program (Utility Deposit Assistance Program) is coordinated through TDU.

University Information
     Web site:

University Information is a network of information sites located on campus to provide assistance with academics, on and off campus events, directions, area tourist sites and travel information, as well as general questions about daily life at JMU; such as who-to-go-to-for-what and what kiosks are available to check e-mail, surf the Web, and register for classes. Locations and phone numbers are below.
     Welcome Center: Lobby of Sonner Hall - xUINFO; e-mail:
     UI at Warren: Warren Hall, 2nd floor - x87853
     UI at Festival: Festival Conference & Student Center, 2nd floor - x82592
     UI at UREC: Lobby of University Recreation - x88700

Withdrawal from the University
     Wilson Hall, Room 113
     Voice: (540) 568-2804
     Fax: (540) 568-6280

The Office of Student Withdrawal assists students who are considering withdrawing from the university after the first three weeks of the semester. The student and staff member discuss personal, financial and academic implications of withdrawal. The staff member can provide the student with the proper withdrawal request forms and assist in their completion. Click here, it contains detailed information about the withdrawal process.

Your Right To Know
Your personal safety and the security of the campus community are of vital concern to James Madison University. A copy of the university's annual Harrisonburg (main US) campus, Washington (DC) Internship Semesters plus London (UK), Antwerp (Belgium) and Florence (Italy) branch campus security reports are available upon request.

This report includes statistics for the most recent three-year period concerning reported crimes that occurred on campus, in certain off-campus buildings or property owned or controlled by James Madison University or affiliates, and on public property within or immediately adjacent to and accessible from the campus. The report also includes information regarding the law enforcement authority of the university police; policies concerning campus security, such as crime prevention, alcohol and drug use, sexual assault, state sex offender registry, missing person investigation procedures and the reporting of any crimes that may occur on the campus.

You can obtain a copy of any or all of these reports by contacting:
     Office of Public Safety - Crime Prevention Unit
     James Madison University
     MSC 6302
     Harrisonburg, VA 22807

You can request that a copy be mailed to you by calling (540) 568-6766/6769. This information is also available by clicking on the "Your Right to Know" links for the Harrisonburg campus, Washington Semesters, Antwerp, Florence and London branch campuses at:

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