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Information Technology
The Center for Assessment and Research Studies (CARS)

Carrier Library
     Carrier Library Circulation
     Phone: (540) 568-6150
     Carrier Library Reference Desk Phone: (540) 568-6267
     Web site:

Music Library
     Phone: (540) 568-6041
     Web site:

East Campus Library
     Phone: (540) 568-2731
     Web site:

JMU Libraries, consisting of Carrier Library, the Music Library and East Campus Library, support research, study and instruction in the use of information resources at JMU. The Libraries house more than 700,000 volumes, including books, periodicals, and audiovisual materials, and over a million microform pieces. JMU Libraries is also an authorized U.S. Government Document Depository, with access to thousands of selected online and print documents through LEO, the library catalog. In addition to subscriptions to more than 12,800 journals, access to over 2,500 online journals is provided through JMU Libraries' membership in VIVA, the Virtual Library of Virginia. Items not available within the Libraries or through online resources can be retrieved through Interlibrary Loan with virtually any academic library in the country.

The library Web site,, is an online gateway to the services and collections of the JMU Libraries. Through the Web site, users can search LEO, connect to around 400 electronic databases, and find research guides highlighting the most important print and electronic sources in numerous subject areas. Services such as e-mail reference and Interlibrary Loan request forms are also available via the library Web site. More than 100 personal computers are located in the Libraries' public areas. Almost all of the online resources on the library Web site can be accessed from any computer on campus, and those with current JMU electronic IDs can configure their browsers to access library resources from any remote location.

One of the Libraries' principal goals is to educate users, especially students, by providing them with lifelong learning skills that will enable them to find, use and evaluate information in all formats. Self-instruction modules, entitled "Go for the Gold," are available on the library Web site and complement instruction sessions offered in library classrooms. Reference librarians are available on a walk-up basis or by appointment to answer questions and assist students with research.

The liaison program links a librarian to each academic unit. Liaison librarians provide a variety of services, including library instruction for course-related activities, collection development and consultation with individual faculty members and students.

The Music Library serves the students and faculty members of the School of Music, as well as offering its specialized resources to the greater university community. The East Campus Library opens in fall 2008. This state-of-the-art facility houses the science, technology and health sciences collections and provides study space for individuals and small groups, reading rooms, and open study areas with casual seating. It also includes a 24-hour study area with a secure entrance, a computer lab and coffee bar.

Media Resources
     Phone: (540) 568-6802
     Web site:

Media Resources in Carrier Library acquires and houses commercial educational media in video, audio and computer software formats for instruction and study by faculty, staff and students. Faculty and staff can use the media center's reference and rental service to locate program items not already in the collections. The center facilitates scheduling and taping of satellite programming and distributes selected campus-wide software such as Microsoft Office, SPSS, SAS and other applications in coordination with IT Computing Support. Media Resources also provides teaching and learning support to faculty, staff and students through instructional technology available to users of classrooms and other learning facilities. Technical services staff coordinate the development, installation and maintenance of technology systems in general classrooms and many special facilities on campus. Media Resources provides portable equipment, such as laptops, projectors, digital cameras, camcorders and audio recorders, for loan and use in locations without technology. Staff offer training support for users of all installed and portable equipment, as well as repair services for non-computer media technology used on campus.

Center for Instructional Technology
     Phone: (540) 568-7061
     Web site:

The Center for Instructional Technology (CIT) is a central resource for the development and exploration of instructional technologies. CIT staff and student associates are available to serve faculty and staff on a walk-in basis or by scheduling an appointment for focused assistance. CIT staff work with faculty on instructional planning, design of instructional materials, production of instructional materials and coordination of resources for project implementation. In the walk-in production facility, faculty, staff and students can check out digital cameras, master a CD-ROM, scan flat art and 35mm slides, and create color prints, transparencies, digital graphics, publications, classroom presentations and Web pages. In addition, a technology teaching station is available to practice professional and classroom presentations.

The center is also available for JMU students. Students assisting faculty members with the development of materials may use the center during open hours after the requesting faculty member has signed an authorization form. Students working on class projects may use the center during evening hours.

The center offers a variety of faculty development opportunities including hands-on workshops, in-depth technology concentrations, informal discussions and scheduled project support sessions. The center's instructional technology grants program, mGrants, encourages faculty to develop and implement creative methods of instruction. These grants provide faculty with consulting services, support services and funding to design and develop course materials, experiment with new teaching models and promote active learning.

Distributed and Distance Learning Services
     Phone: (540) 568-7061
     Web site:

Distributed and Distance Learning Services (DDLS) is a support facility for online learning activities at JMU. This support unit works with faculty and other stakeholders in the provision of distributed and distance learning courses, academic programs offerings and online certification opportunities. DDLS supports faculty members with a variety of services, including training, online resources and consulting. DDLS collaborates with other university divisions to provide a one-stop gateway to services for the university's distance learning students. DDLS hosts the university's online learning site, JMUOnline.

Information Technology
     Web site:

Computing HelpDesk
Students have access to the Computing HelpDesk for answers to computing questions. Students may call the Computing HelpDesk at (540)568-3555, stop by the Frye Building (lower level) or visit online.

Computing Policies
Polices regarding computer use are available online. Refer to University Policies: 1201, Information Technology Resource Management; 1204, Information Security; 1205, University Data Stewardship; 1207, Appropriate Use of Information Technology Resources; 1208, Password Management; and 1209, Electronic Messaging.

Computer Purchases
The JMU Bookstore offers computer systems, software and peripherals at special contract pricing. Our customized Dell and Apple computer systems are configured to meet JMU network and academic guidelines. Dell and Apple hardware warranty repair service is also available to all students.

Computer Security
Students can learn how to operate their computer safely through the R.U.N.S.A.F.E. program.

Connecting to the JMU network
CampusNet is the on-campus student network in residence halls which has high-speed access.

Many off-campus apartment complexes provide Ethernet connections to the JMU network. Contact the Office for Off Campus Life to find out which apartment complexes provide this service.

Wireless is also available on campus. There are 160 access points in over 65 different locations including the libraries, the bookstore, Top Dog Cafe and the quad. Wireless is available in all academic buildings and in designated areas in the residence halls. For a complete listing of university-provided wireless locations, visit the Computing web site.

A Wireless Open House is offered in the fall for students to set up their wireless laptops and ask questions.

Electronic Identification
All JMU students receive an electronic identity (e-ID) free of charge as they enroll at the university. e-ID’s are automatically generated from the name you submit on your admissions application. This electronic identity can be used to send and receive electronic mail and for access to a variety of other systems and services.

Student Computer Labs
More than 500 Windows and Macintosh computers are available in student labs throughout campus. The labs offer a variety of word processing, spreadsheet, graphics, presentation and statistical software. There are two labs open 24 hours a day, seven days a week. To view the locations and hours of the labs, or to find specific software, visit the Web site.

The Center for Assessment and Research Studies (CARS)
Dr. Donna L. Sundre, Executive Director
     MSC 6806, JMU, Harrisonburg, VA 22807
     Phone: (540) 568-6706
     Web site:

Center for Assessment and Research Studies Faculty
     Dr. Robin D. Anderson, Associate Director
     Dr. Christine DeMars, faculty
     Dr. T. Dary Erwin, Associate Vice President
     Dr. Sara Finney, faculty
     Dr. Joshua T. Goodman, faculty
     Dr. J. Christine Harmes, faculty
     Dr. Dena Pastor, faculty
     Dr. Donna L. Sundre, Executive Director
     Mr. David Yang, Information Security Analyst

The mission of the Center for Assessment and Research Studies (CARS) at James Madison University is to provide quality assessment service to the university, to provide applied graduate training in both assessment and measurement, to increase the use of innovative technology in assessment practice, to increase the rigor of measurement and statistical techniques used in assessment practice, and to produce quality scholarship in assessment and measurement. The vision of the center is to be internationally recognized as a standard of excellence for practice, programs and scholarship in assessment and measurement.

Originating in 1986, The Center for Assessment and Research Studies (CARS) at James Madison University is one of the largest campus-based agencies devoted to outcome assessment in the United States. Ten faculty and three staff perform a variety of assessment activities in general education, the major and student affairs. In conjunction with JMU's Office of Information Technology, the Assessment Center operates a computer-based testing lab where a variety of computer-based tests are administered on an ongoing basis to students on the JMU campus and beyond. CARS also administers a Ph.D. program in assessment and measurement established in 1998 designed to meet the expanding accountability, quality assurance, and outcome assessment needs of education, government and industry.

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