You may find the information you seek in the Frequently Asked Quesitons (FAQ's) below.

If you still have quesitions, you can email our loan team at loans@jmu.edu.

Loan FAQ's



Loan FAQ's

How do I accept a loan?

For the Student:

  1. Go to your MyMadison account and accept the loan.
  2. Complete a Master Promissory Note (for Freshman only) through studentloans.gov
  3. Complete Entrance Counseling (Freshman only) through studentloans.gov

For the Parent PLUS:

  1. Go to studentloans.gov and complete the Parent PLUS Loan application.
  2. While on studentloans.gov complete the PLUS Loan Master Promissory Note (one time only).

How do I change the amount of my Subsidized, Unsubsidized, Additional Unsubsidized, or Grad PLUS loan or request an increase?

Complete and submit a Student Loan Change and Return of Funds Request Form, listing the requested change in the Loan Change section.  Please note that requesting all your funds in the Fall semester will leave you with zero availability for the Spring semester.  An email from your JMU email account including your name, student ID number, and the requested change to loans@jmu.edu will also suffice.

How do I change the amount of my Parent PLUS Loan or request an increase?

To reduce the amount of your Parent PLUS Loan, complete and submit a Parent Loan Change and Return of Funds Request Form, listing the requested change in the Loan Change section.  To increase the amount of your PLUS Loan, you will need to complete a new Parent PLUS Loan application for the difference at www.studentloans.gov.

How do I return money on my federal student, Parent PLUS, or Grad PLUS loan?

Complete and submit the appropriate Loan Change and Return of Funds Request Form, listing the amount you wish to return and for which semester(s.)  Please note that this will create a balance on your student bill, due immediately.  If you are returning a refund or submitting a Cashier’s Check for the amount you wish to return, submit the check to the University Business Office.

Back to Top