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Electronic Gift Payment: Frequently Asked Questions

How do Electronic Gift Payments work?
The Electronic Gift Payment program is a pre-authorized electronic transfer of funds similar to direct payment of loans or dues, pay-by-phone, and other electronic banking services you've already experienced. Electronic fund transfers reduce paper handling for both you and the University.

Why does JMU recommend this program?
In addition to the convenience to you, this plan eliminates costs JMU otherwise would expend on pledge reminders, postage, and other administrative details. It puts your gift to work faster and easier.

How do I get started on the program?
You simply need to complete an
automatic bank draft authorization form indicating your desire to participate in the Electronic Gift Payment program. Send your completed agreement to James Madison University, Development Operations, MSC 2603, 500 Cardinal Drive, Harrisonburg, VA  22807-0002.

When will my gift be transferred to the University?
Your monthly gift will be transferred to the University on or about the 10th of each month. After we receive your authorization agreement, your first Electronic Gift Payment will occur within 30-45 days. Fixed amounts may be given to the University for a defined or indefinite period of time in the amount you specify.

Must I notify the bank each month of my intention to make a donation?
No, your bank automatically sends your gift directly from your bank account to
James Madison University's bank account.

What happens if I move from city to city during this period?
Electronic Gift Payments are processed through the Federal Reserve System so your location is not a concern. Simply complete a new authorization agreement and send it in. If you prefer, you may call the Development Office at 800-296-6162 to request that we send you a new form.

Can my employer match my Electronic Gift Payments?
Many companies encourage charitable giving by matching their employees' contributions. To find out if your company matches gifts, contact the company's human resources department. For recognition purposes, you will be credited for your employer's contribution.

What happens if I change banks?
This is a very common occurrence and is handled simply by completing a new authorization form and sending it to the Development Operations with the updated information. This will ensure that your Electronic Gift Payments continue without interruption. If you prefer, you may call the Development Office at 800-296-6162 to request that we send you a new form.

Can more money be taken from my account than I have authorized?
Absolutely not. Your Electronic Gift Payments, as with any banking transaction, are regulated by federal agencies. You designate the amount and frequency of the transactions.

How do I know if my gift is going to the designated recipient?
Your Electronic Fund Transfer is itemized on your bank account statement each month, showing the date, the recipient (in this case,
James Madison University), and the amount. You will receive a receipt for each Electronic Gift Payment from each area of the University to which you have designated your gift.

What if I want to change the amount of my gift?
This can be quickly accomplished by completing a new authorization form, indicating the new amount on the form, and sending it to us by mail. If you prefer, you may call the Development Office at 800-296-6162 to request that we send you a new form. For your security, we cannot currently take changes online, by e-mail, or over the telephone.

Is there a minimum amount that I must give through the Electronic Fund Transfer program?
No. We are grateful for your gifts in any amount, large or small.

If I still have questions, where can I get answers?
Contact our Development Operations Business Manager at 1-800-296-6162.

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