Feedback from CSDC 2006-2007 Client Evaluations

  • 95% indicated that they were able to schedule an appointment within a reasonable period of time
  • 99% said their counselor helped them feel accepted and comfortable
  • 97% reported that their counselor understood their concerns
  • 99% indicated that their counselor seemed skilled and competent
  • 98% reported that they felt that their information would be kept completely confidential
  • 99% indicated they would recommend the Counseling Center to their friends
  • 61% reported that counseling helped them to be more successful in school (18% answered "N/A")

Student Comments: (Quoted with permission)

I have already recommended this to many of my friends! It was and is a wonderful hand of help when I was struggling to pull myself out.

I liked the way my counselor would listen to me to the point that I started to work it out for myself. Then, she would ask me a question that would make me have to clear things up and all of a sudden I would realize something about myself or my situation. Group counseling was also very helpful with the added bonus of talking with peers going through similar issues. That common ground was beneficial because I could get advice, give advice, and realize I wasn't the only person thinking things that way.

This service was invaluable to me as a student and I only wish I had known about the CSDC sooner.

Counseling has become an important part of my life. After I leave a session, regardless of what was or wasn't accomplished that day, I feel more capable of handling my own problems and more confident in the choices I make.

My counselor lets me talk through the problems and where they come from and potential solutions, which makes me more self aware and helps me to recognize and be prepared to handle the stressful factors in life.

I have grown from this expierence and without my counselor's help I am not sure how I would be dealing with things today.

My counselor was very accepting and non-judgemental.

I liked how empathetic and caring the atmosphere is here. Everyone is caring, from the receptionists to my counselor. It made me feel comfortable to open up and enabled me to realize that I am not being judged.

I liked having someone to discuss my problems with, who really listened and helped me learn about myself.

I like the rapport that I have developed with my counselor and I also like the way that she challenges me to step out of my comfort zone.

It was an extremely difficult decision for me to go to counseling. I felt unsure about it and I thought it meant I was "weak." However, from the moment I entered the building I felt welcomed and at ease. There really isn't enough I could say about my counselor. She was kind, sweet, and caring. She showed a genuine interest in my problems and was willing to go above and beyond to help me. Even though she was nice, she was always willing to confront me on any issue and challenge me to explore parts of my life that were sensitive but vital to my mental health. I am greatful for her and the rest of the staff at Varner House. Thank you so much.

I like that it is a comfortable atmosphere where I am largely in control of what we talk about and the direction our discussions go.

My counselor makes me feel like I can be safe in her office. I do not feel ashamed about my feelings or that I need to be fake in order to gain her concern.

I never feel as if I am a "client", but rather a peer or a friend who is sharing deep emotions and concerns.

I loved the relationship I have with my counselor. We work together on what seems like an equal level.

I look forward to it during the week. It really is a necessary part of my experience and helps me to stay in touch with my emotional well being.

Before counseling started, I felt overwhelmed with the changes I needed to make. I now feel more capable of recoverring from the past disappointments and moving in a positive direction.

That I felt understood and validated. My counselor also makes me feel normal about my concerns and less like they are unsolveable.

I can not say enough great things about my counselor and the time I had during our sessions. I'm so incredibly greatful for her patience and willingness to help me during my time of need. I was able to open up to her in a way that I found difficult with everyone else. She was never pushy, but it was also evident that she truly cared about the pain I was feeling. Once again, I am greatful for that.

That my counselor was willing to let me have control of my experience and that she seemed genuinely concerned about me and wanted to help me.

I liked how it got my thoughts going, and made me look at myself from a new perspective. Even though my counseling sessions are winding down to a finish, I know that I can still take the things that we've talked about and make them useful--something I can learn from in the future.

The fact that I do the majority of the talking and that my counselor listens allows me to talk through my problems and find solutions, with her guidance. That worked best for me.

I liked being able to express my problems and feelings in a confidential manner.

It was a lot easier to open up than I expected.

I liked the openness of my counselor. She was very attentive and interested in what I had to say.

I was able to talk to someone that didn't judge me and I learned a lot about myself.

My counselor is very helpful and attentive to my situation. She offers great insight and is quick to pick up on an emotion that I may not be sharing out loud.

It was great having someone who is mutual just listen to me! I needed to hear that I was not crazy.

What I liked best about the experience was the warm environment the CSDC has for their clients. It was so relaxing, and it allowed me to open up more when I felt more confortable to do so.

I liked being able to sit down for an hour and just talk to someone who doesn't feel the need to talk back or judge my situations and problems.

I liked that my counselor was easy to talk to and I was able to tell her how I feel and she identified the problem quickly. This allowed me to feel accepted.

In additon, when I would tell her how I felt about a certain issue she could always see the feelings that I might not be verbalizing but felt.

I liked being able to talk about how I feel and explore my feelings in a safe environment. I felt very comfortable talking about anything.

I appreciate my counselor's open honesty with me. I feel as if we're two equals speaking over our feelings instead of him being in an elevated status because he's my counselor.

I like taking part in group because I am getting to know some really nice and fascinating people.

I felt respected and treated with kindness.

It let me talk about things I wasn't able to talk about with my friends.

I liked the fact that I was taken seriously.

Having someone to talk to and listen to what I have to say. It's nice to know that they aren't going to judge me and are only there to help.

I liked that I was able to talk through my problems without feeling that I was burdening someone.

I just liked having the space to spend time to reflect on my life and having someone provide safety, nurturance, and understanding.

The feeling of being able to speak with someone in an objective, impartial, confidential, and productive environment.

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