Using Junk Mail Control

You can turn the system-created Junk Mail Filter off and on using Options on the navigational bar.

About the Junk Mail Control:

Use the Junk Mail Control page Junk Mail Filter view to customize the system pre-configured Junk Mail filter. The Junk Mail filter may be Off by default. On this page you can turn the filter on and direct it to act on junkmail only or all mail. In either case, mail from senders on your Allowed Senders is exempt; the Junk Mail filter never acts on mail from senders on your Allowed Senders.

To use the Junk Mail filter:

1. From the Options pages (Webmail) or the Account pages (Administration Suite) click Junk Mail Control.
2. Click the Junk Mail Filter link.
3. 
   
4. In the Select a Filter Condition turn the filter on by selecting one of the following:
   • Normal (Junk Mail only): Only system-identified Junk Mail is subject to your specified filter action.
   • Exclusive (any mail from sender not on Allowed Senders): All of your mail from senders not on your Allowed Senders is subject to your specified filter action
5. In the Filter Action area specify a response, select one:
   • Move to the junk mail folder (default): Matching messages are moved to your junk mail folder. Note: You can change the name of your junk mail folder on the Preferences page; for details see Setting Preferences.
      
   • Discard (message is irrevocably lost): Matching messages are deleted.

   Additionally, you may specify:

   • Do not apply any more filters to this message if action is taken: If the message qualified for action by the Junk Mail filter, any filters in order below the Junk Mail filter are not applied. This option is selected (enabled) by default. To disable this feature, clear the checkbox.

   Once you have created your filter, click OK.
   Result: The system accepts the settings for the Junk Mail filter. Incoming messages are filtered and acted upon as directed.

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