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Computing HelpDesk Hours:

Phone: 540-568-3555
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(during class session)

Exceptions:

November 23-24, 2009:
Open 8am-5pm

November 25, 2009:
Open 8am-Noon

November 26-27:
Closed



Tutorial - Adding a Folder

Your Inbox, Sent, Junk, Trash and Draft folders are required  and come as defaults with your account. Default folders cannot be deleted.

add folder

To add and delete folders:

  1. To add a folder to the list, enter a name in the text box at the top of the screen, and click Add.
    Result: The new named folder appears in the list as a link to the new folder.
  2. To delete a folder, select the blue X to the far right of the folder's name.
    Result: The Confirm Folder Delete page opens.
  3. Click Delete or Cancel.
    Result: If you clicked Delete, the name is removed from the folder list. If you clicked Cancel, the delete operation is terminated; you are returned to the Folders page.
  4. Note that the total number of messages and total number of unread messages in each folder appear on the right side of the screen.
  5. Click on the folder name in the list to open the folder.

Folder Naming Conventions

Every folder on the message server must have a unique name made up of characters from this set, except as noted in "International Folder Names," below:

  • Letters ("A" through "Z" and "a" through "z")
  • Numbers ("0" through "9")
  • Space (" ")
  • Hyphen ("-") Underscore ("_")

Special Characters You Cannot Use: You cannot use the following characters in folder names because they have special meanings:

  • Dot (.): Used as a hierarchy separator in folder paths. Folder paths cannot start or end with a dot, nor can they contain two dots in a row.
  • Front slash (/): Used as a hierarchy separator.
  • Plus sign (+): Used to address subfolders of user Inboxes or shared folders that do not belong to a particular user.
  • Quotation marks (""), asterisks (*), and percent signs (%) are limited by IMAP.

 Next tutorial Webmail Sharing Folders.    Back to Webmail Tutorial Index.