Computing Homepage
 

Computing HelpDesk Hours:

Phone: 540-568-3555
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(during class session)

Exceptions:

November 23-24, 2009:
Open 8am-5pm

November 25, 2009:
Open 8am-Noon

November 26-27:
Closed



JMU Recommended Software




7/1/2009

JMU Information Technology updates the list of campus "Recommended software" on an academic calendar year basis. In general, the Computing HelpDesk supports the version listed and the previous major version, for example, Office 2007 and Office 2003.

Windows Software

Macintosh Software

An "x" indicates listed and more recent updates of that version (e.g. 1.2x means version 1.2.0, 1.2.3.4, etc.)

Windows SoftwareRecommendations
Operating System Windows XP Professional SP3 (32-bit only)
Windows Vista Enterprise (Faculty/Staff only), Business and Ultimate (32-bit only)
Office Application MS Office 2007 (Word, Excel, PowerPoint, Outlook)
Mail Client Webmail
Outlook 2007 (Faculty/Staff Only)
Browser Internet Explorer 7.0
Firefox 3.x
File Transfer WS-FTP 5x
Antivirus Symantec Antivirus 10x
Terminal Communications PuTTY 0.60

Visit Hardware / Software Support Plan for additional information on the software lifecycle support of the PC Operating System and Office applications.


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An "x" indicates listed and more recent incremental updates of that version (e.g. 1.2x means version 1.2.0, 1.2.3.4, etc.)

Macintosh SoftwareRecommendations
Operating System OS X 10.5 (Leopard)
Office Application MS Office 2008: Word, Excel, PowerPoint
Mail Client Webmail
OS X Mail (Faculty/Staff Only)
Browser Safari 3.x
Firefox 3.x
(see the Mac Browser Compatibility Chart:
http://isapps.jmu.edu/browser/mac.asp)
File Transfer OSX-provided ftp
Antivirus Symantec Antivirus 10x
Terminal Communications OSX-provided telnet and ssh

Visit Hardware / Software Support Plan for additional information on the software lifecycle support of the Mac Operating System and Office applications.


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