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Information Technology Help Desk

Mon -Thu: 8:00am -9:00 pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm

(when classes are in session)

Exceptions for the year


Recommended Minimum Computer Configuration




Recommended Minimum Configuration for Existing Desktop Computers
April, 2014

PCProcessor3.0 GHz Intel Core2 Duo
 RAM4 GB
 Operating SystemWindows 7 Enterprise for JMU-owned computers
Windows 7 Professional, Ultimate, or Home Premium for student-owned computers
 Office ApplicationMicrosoft Office 2010 Enterprise for JMU-owned computers
Microsoft Office 2010 Professional for student-owned computers
MacintoshProcessor2.66 GHz Intel Core i5
 RAM4 GB
 Operating SystemOS X 10.8 Mountain Lion
 Office ApplicationMicrosoft Office 2011




Recommended Minimum Configuration for New Computers
April, 2014

PC (Dell Optiplex/Latitude)ProcessorOptiPlex: 3.2 GHz Intel Core i5
Latitude: 2.7 GHz Intel Core i5
 RAM8 GB
 Operating SystemWindows 7 Enterprise for JMU-owned computers (Windows 8 if there is pressing academic or business need)
Windows 8 Professional for student-owned computers
 Office ApplicationMicrosoft Office 2013 Professional Plus for JMU-owned computers
Microsoft Office 365 (Office 2013 applications) for student-owned computers
MacintoshProcessor2.3 GHz Intel Core i5/i7 (1.3 GHz for MacBook Air)
 RAM4 GB (8 GB encouraged)
 Operating System10.9 Mavericks
 Office ApplicationMicrosoft Office 2011 for JMU-owned computers
Microsoft Office 365 (Office 2011 applications) for student-owned computers