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Computing HelpDesk

Hours:
Mon-Thu: 8:00am - 9:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 3:00pm - 9:00pm
(when classes are in session)

Exceptions:
Follows JMU's schedule for inclement weather. 
Exceptions for Academic Year 2012-2013

Recommended Minimum Computer Configuration




Recommended Minimum Configuration for Existing Desktop Computers
7/1/2012

PCProcessor3.0 GHz Intel Core2 Duo
 RAM4 GB
 Operating SystemWindows 7 Enterprise for JMU-owned computers
Windows 7 Professional, Ultimate, or Home Premium for student-owned computers
 Office ApplicationMicrosoft Office 2007 Enterprise for JMU-owned computers
Microsoft Office 2007 Professional for student-owned computers
MacintoshProcessor2.3 GHz Intel Core i5
 RAM4 GB
 Operating SystemOS X 10.6 Snow Leopard
 Office ApplicationMicrosoft Office 2008
 BrowserSafari 5.x




Recommended Minimum Configuration for New Computers
7/1/2012

PC (Dell Optiplex/Latitude)ProcessorOptiPlex: 3.1 GHz Intel Core i5
Latitude: 2.5 GHz Intel Core i5
 RAM4 GB
 Operating SystemWindows 7 Enterprise for JMU-owned computers
Windows 7 Professional, Ultimate, or Home Premium for student-owned computers
 Office ApplicationMicrosoft Office Professional Plus 2010
 Optical DriveDVD+/-RW
MacintoshProcessor2.3 GHz Intel Corei5
 RAM4 GB
 Operating System10.7 Lion
 Office ApplicationMicrosoft Office 2011
 Optical DriveSuperDrive