SSL VPN Windows Secure Application Manager (WSAM)
WSAM allows applications and web pages that do not behave properly to be tunneled through the SSL VPN Service. WSAM only works for connections preconfigured by JMU Information Technology.
Available: upon request only
How to Request: There are no user configurable options for WSAM. All applications need to be configured by Information Technology before use. To request, submit a Computing HelpDesk request.
How to Sign In:
For most people, signing into the SSL VPN will only require your e-ID and password and the default Green Realm. For specialized user populations, a two-factor token issued by IT Security Engineering and the Black realm will be required to sign in.
How to Install:
- Open a web browser to https://sslvpn.jmu.edu
- Enter your JMU e-ID and password
- In the Realm drop down box, either leave the realm set to Green (the default for the General User population that does not require a token) or select Black (specialized user population requiring a two-factor token from IT Security Engineering)
- Click the “Sign In” button
- If you receive an Internet Security box from Juniper Networks, click "Allow"
- Click Start next to Windows Secure Application Manager
- Download, install, and start the client as prompted
Note: The first time WSAM runs, it will require administrator account access on your computer for installation.
- After installation, you will be prompted with a message asking if you want to download, install, and/or execute the software. Click either "Yes" or "Always".
- Once the application starts, a blue icon with a lock in it will appear on the task bar.
Note: The status of WSAM can be examined by clicking on this icon.
- Under the Details tab, a list of applications being tunneled through WSAM can be examined. In the screen shown below, connections to viking.jmu.edu on port 4444, hrweb.jmu.edu on port 443, and to sa.jmu.edu on port 443 are all sent through WSAM. All other traffic, such as dsnetworkconnect.exe, dscitrixproxy.exe, etc. seen below, will be sent out the normal connection.
- Start the application to be tunneled through the WSAM connection. Note: Do not use the window used to connect to the SSL VPN service and do not close the SSL VPN browser window.
How to Sign Out:
- Click the “Sign Out” button
- Sign Out of Windows Secure Access Manager
- Close all web browser windows that you opened using the SSL VPN Service. It is also recommended that you exit the Web browser application itself
How to Get Help and Assistance: Submit a question or issue to the JMU Computing HelpDesk.