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SSL VPN File Access


SSL VPN provides access to network file storage/file shares on both Windows and Unix/Linux servers.   Access to the university-wide network file storage is configured by default for faculty and staff, but additional servers can be added.  

Available to:  faculty and staff (students and affiliates only upon request, see how to request below)

How to Request:  Department Heads or Supervisors may request access for student employees, students and/or affiliates with a need to access network file storage from off-campus.

How to Sign in

For most people, signing into the SSL VPN will only require your e-ID and password.  For certain user populations, a two-factor token will be required to sign in and will be issued by IT Security Engineering.

Signing into the SSL VPN will vary slightly depending on whether you require a two-factor token or not.

General User Population (Green Realm - no two-factor token):

  • Open a web browser to https://sslvpn.jmu.edu
  • Enter your JMU e-ID and password
  • Select Green from the Realm drop down menu
  • Click the “Sign In” button
  • If you receive an Internet Security box from Juniper Networks, click "Allow"
Specialized User Population (Black Realm - requires two-factor token):
  • Open a web browser to https://sslvpn.jmu.edu
  • Enter your JMU e-ID and password
  • Select Black from the Realm drop down menu
  • Click the “Sign In” button
  • If you receive an Internet Security box from Juniper Networks, click "Allow"

Which IT-Data drive Do I Access?

The IT-data drive you access is based on the department(s) from which you are paid (for storage of shared departmental files) and your e-ID (for storage of  personal files).  See JMU’s network file storage service and file storage environment  (requires authentication with your JMU e-ID and password) for more details.

Adding a Network Drive Location Bookmark:

For additional information about bookmarking, click the "Help" icon from the SSL VPN application toolbar and click on "Files" under the "Contents" tab.

To bookmark a network location:

  1. On the home page, click the Add a Windows Directory icon.
  2. Browse to the network drive folder location you want to bookmark.
  3. Click the Bookmark Current Folder button at the top of the page.
  4. Enter a bookmark name and description (optional).
  5. Click Add Bookmark to add the bookmark to the Files panel.
Remote File Access

Downloading files from the Network Drives

For additional information on downloading files, click "Help" from the SSL VPN application toolbar.

You can download files from the Network Drives in SSLVPN for editing on your computer. Downloaded files do not update the original stored on the Network Drives. For the edits to be available on the Network Drives, you will need to upload the revised document.

  1. Browse to the network directory from where you would like to retrieve files and/or folders.

  2. Select the documents you want to download by clicking the check boxes next to them.Remote File

  3. When you have finished selecting the files, click the Download button.Remote File

  4. On the next screen, name the .zip file in which the documents will be compressed. You also have the option to rename any files before downloading.Remote File

  5. Click the Download button.

  6. A prompt will appear asking if you want to use Windows Explorer (Windows) or Archive Utility (Mac) to unzip the folder in the destination directory, or to save the .zip file directly to the destination directory.Remote File

  7. The destination directory will open automatically when the file is finished downloading. You will see either the .zip file you named or the documents you downloaded, depending on which option you selected.

  8. Please see documentation for Uploading Files to put your revised documents on the Network Drives.

Uploading Files to the Network Drives

For additional information on uploading files, click "Help" from the SSL VPN application toolbar.

  1. Browse to the network directory where you want to save the files and/or folders.

  2. Click Upload File to access the upload page.

  3. Remote File

  4. On the upload page, click Browse to locate and select the files you want to save on the network:
    • You can specify up to five individual files using the fields available and specify names for them on the network by entering their names in the respective Save As fields.
    • Remote File

    • If you want to upload more than five files, you can create a .zip file in a local directory, browse to it, and upload it to the network. You can even have the contents of the .zip file you create automatically decompressed during the upload process by turning on the Uncompress .zip option when you browse to the .zip file.

      NOTE: You can only upload a maximum of 500 MB of data at a time.
  5. Click Upload. The files you selected are uploaded and saved using the names you specified on the Save As fields or the names displayed in your local directory.
  6. Remote File

    NOTE: If a file with the same name already exists in the directory and you do not specify a name, the uploaded file is saved with the name: filename.timestamp.ext. To overwrite an existing file, you must enter the name in the Save As field. For example, to overwrite a file named hello.txt, you must enter hello.txt in the Save As field.

  7. After the files are uploaded, click Close in the Upload Status window.
  8. Remote File

  9.  The network folder now contains the uploaded document.
  10. Remote File

Uploading Folders to the Network Drives

For additional information about bookmarking, click the "Help" icon from the SSL VPN application toolbar.

You cannot upload folders without first creating a .zip file in a local directory containing the folder(s) you want to upload. After creating the .zip file, you can upload the zipped file containing the folder(s).

  1. Right click to create a new compressed (zipped) folder.
  2. Remote File

  3. Drag the folder containing the files you want to upload to the newly created compressed folder.
  4. Remote File

  5. Upload the compressed folder as you would a file (described in Steps 1-3 under “Uploading Files to the Network Drives”).

  6. Check the box next to Uncompress .zip and then select upload.
  7. Remote File

  8. After the files are uploaded, click Close in the Upload Status window.

  9. The network folder now contains the uploaded folder and files
  10. Remote File

    Remote File

How to Sign Out

  • Click the “Sign Out”  button
  • Close all web browser windows that you opened using the SSL VPN Service. It is also recommended that you exit the Web browser application itself.

How to Request Help and Assistance:  Contact the JMU Computing HelpDesk.